Italian cuisine meets beachfront relaxation at this Palm Jumeirah retreat, where guests can dive into scuba adventures or challenge themselves with racquetball
Rixos The Palm Hotel & Suites on Palm Jumeirah offers a private beach, sun loungers, and two outdoor pools. Enjoy Italian dishes at three restaurants, deep-tissue massages at the spa, basketball courts, and a poolside bar for a complete experience.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Hot tub
Spa
Parking included
Free WiFi
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Located in Palm Jumeirah, a neighborhood in Dubai, Rixos The Palm Hotel & Suites is in the entertainment district and on a private beach. Souk Madinat Jumeirah and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Skydive Dubai and Burj Al Arab are two other places to visit that come recommended. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with skydiving and hiking/biking trails. Visit our Dubai travel guide
Palm Jumeirah, East Crescent, Dubai, 18652
What's nearby
Aquaventure
13 min drive - 6.0 km
Lost Chambers Aquarium
17 min drive - 6.4 km
The Pointe
17 min drive - 8.3 km
Palm Jumeirah Mall
20 min drive - 10.7 km
AURA SKYPOOL Dubai
21 min drive - 11.0 km
Getting around
Atlantis Aquaventure Waterpark Station
11 min drive
Dubai Intl. Airport (DXB)
49 min drive
Restaurants
Club Vista Mare
20 min drive
Asia Asia
20 min drive
La Maison
9 min walk
Ibn Albahr
20 min drive
Bebabel
20 min drive
About this property
Rixos The Palm Hotel & Suites
Luxury family-friendly hotel near Aquaventure
Located close to Souk Madinat Jumeirah and Burj Al Arab, Rixos The Palm Hotel & Suites provides a nightclub, a swim-up bar, and a beach bar. This hotel is a great place to bask in the sun with a private beach, sun loungers, and scuba diving. Treat yourself to a deep-tissue massage, a body treatment, or a body wrap at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. The health club offers Pilates classes and fitness classes; other things to do include beach volleyball, parasailing, and racquetball/squash. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
Free self parking and valet parking
Buffet breakfast (surcharge), a free shopping center shuttle, and 2 outdoor tennis courts
Express check-out, express check-in, and supervised childcare (surcharge)
Guest reviews say great things about the helpful staff
Room features
All 230 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other conveniences in all rooms include:
Hypo-allergenic bedding, Select Comfort beds, and down comforters
Bathrooms with rainfall showers and designer toiletries
40-inch plasma TVs with premium channels
Childcare services, electric kettles, and daily housekeeping
All inclusive details
All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
24-hour roundtrip airport shuttle on request for a surcharge
Free shopping center shuttle
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee
3 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Bodrum Restaurant
L Olivo Restaurant
Toro Loco Steakhouse
Things to do
2 outdoor pools
2 outdoor tennis courts
Arcade/game room
Basketball
Beach volleyball
Children's pool
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Nightclub
Parasailing
Pilates classes
Playground
Racquetball/squash
Sauna
Scuba diving
Shopping
Steam room
TV in common areas
Water skiing
Yoga classes
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
Laundry facilities
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Computer station
Conference center (682 square feet of space)
Meeting rooms
Outdoors
Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
On the waterfront
Pool loungers
Pool umbrellas
Terrace
Full-service spa
11 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
2 buildings
5 floors
Annual offsets purchased for at least 10% of carbon footprint
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2011
Designated smoking areas (fines apply)
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
Reception hall
Reusable cups
Reusable tableware
Room amenities
Bedroom
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Select Comfort mattress
Bathroom
Bathrobes
Bidet
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided
Entertainment
40-inch plasma TV with premium digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Laptop workspace
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 200.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AED 500 per night
New Year's Eve (December 31) Gala Dinner per adult: AED 0
New Year's Eve (December 31) Gala Dinner per child: AED 1500 (from 3 to 12 years old)
A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: AED 300 per vehicle (one way)
Rollaway bed fee: AED 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive
Frequently asked questions
Does Rixos The Palm Hotel & Suites have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Rixos The Palm Hotel & Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Rixos The Palm Hotel & Suites?
Check-in begins at 3 PM.
What time is check-out at Rixos The Palm Hotel & Suites?
Check-out is at noon.
Does Rixos The Palm Hotel & Suites provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of AED 300 per vehicle applies.
Are there all-inclusive benefits at Rixos The Palm Hotel & Suites?
Some rate plans available at this property are all-inclusive.
Where is Rixos The Palm Hotel & Suites located?
Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 3.5 mi (5.7 km) from Aquaventure, and within 12 mi (20 km) of Skydive Dubai and Souk Madinat Jumeirah. Wild Wadi Water Park and Burj Al Arab are also within 12 mi (20 km).
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Reviews
Rixos The Palm Hotel & Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fantastic All-Inclusive Stay!
Amazing amenities, great food, and exceptional hospitality. The kids club was brilliant also. Dining options were varied and delicious (à la carte restaurants Toro Loco, L’Olivo and Bodrum as well as the buffet on the main restaurant). The staff made us feel truly welcome. A perfect family getaway!
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
service friendly staff nothing was to much
all facilities were great
dubai is just a nice place to visit
looking to return in the near future
special shout out to javed front of house
Everything about this hotel was first class. The staff are unbelievably attentive. The food in th buffet restaurants was excellent. We had 3 meals in the ala carte restaurants which were all exceptional. Would highly recommend this hotel for anyone looking for great service dining and exceptional staff
Another amazing family stay at the Rixos Palm! Huge thanks to Jhonathon at the pool bar, Shanka, who seems to earn a promotion after every visit, and all the wonderful bar staff, restaurant teams, and kids’ club entertainers.
The Rixos makes you feel at home from the moment you arrive. Unlike many other "all-inclusives" where you're often told what you can’t have, this place has everything covered, from top notch kids’ entertainment to fancy cocktails and à la carte dining.
There's a great buffet for casual meals and super comfortable beds. It may not be the most design-led hotel in Dubai but it makes up for that in service.
If you're after great food, fantastic bars, and family-friendly fun, this is the hotel for you.
Fantastic hotel,staff very friendly.Got an upgrade from 3 bedrooms to a penthouse,very much appreciated!In a restaurant chefs more than happy to help with my gluten free diet requirements. The only thing was that,it’s time to renovate interiors,fresh wallpaper and a lick of paint would make it perfect.
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
This property is the best we ever been to, we enjoyed our stay, the cleanliness, how safe it is, the food and drinks. Saban at the bar was awesome! We would come here again. Thank you Rixos
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
There is not enough I can say about Rixos, on The Palm. Exceptional views, fantastic service, excellent accommodation and it has everything you need - pools, the beach, a spa, a full service salon - whatever you need and want, they have it. We were spoilt for choice with the restaurants, each one providing something different and unique. We will be back as a family for our next trip. They have a beautiful kids club and the package is all inclusive. This resort is great value for money.
An Unforgettable Stay – 10/10 Across the Board!
Our recent stay at Rixos The Palm Dubai was absolutely outstanding from start to finish! Every detail exceeded expectations — the property is stunning, the food is exceptional, and the service is truly world-class.
A special shout-out to Diwan, the amazing manager at the steakhouse. His professionalism, warmth, and attention to detail made our dining experience unforgettable. The food was perfection, and his personal touch really elevated the evening.
Another huge thank-you to Hazem from guest services — his friendly attitude and willingness to go the extra mile made us feel so well taken care of throughout our stay.
And I can’t forget Safy from the photography team. Although there was a scheduling conflict that initially left me a bit frustrated, Safy handled everything with such grace and professionalism. She completely turned the situation around and made the experience enjoyable and memorable — a true testament to top-notch service recovery.
Overall, this resort delivers luxury, comfort, and impeccable hospitality in every sense. The team truly goes above and beyond. Rixos The Palm Dubai is a solid 10 out of 10 — highly recommended!
All Of The Staffs Are.Exceptionally Great With Outstandimg.Customer Service. The Young Ladies At The Cookie Snack Bar At The Lobby Are The Face Of The Resort. They Engage With Every One Passing Bye With Beautiful Small And.Passion For The Best Customer.Experiemce
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.