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"The rooms had all the amenities we needed.All the alcohol and waters and candy. They also had a tub on the porch which we loved. The outside had a lot of walking on sand, so recommend sandals for the ladies. Also take American cash for tips for the waiters, most of them live out most tips."

"La mayoría de personal solo se enfoca en turismo de piel blanca , mi familia y yo somos ciudadanos americanos pero somos mexicanos al mismo tiempo , sin embargo siempre en la atención el personal ponía por delante a las personas de piel blanca , lástima que siendo mexicanos nos hayan echo sentir discriminados, no volveremos"

"An excellent experience. This resort goes above and beyond expectations of service, location, and amenities with excellent dining options including, Ala cart, amazing buffets, alfresco and room service. The entertainment was top notch. The pools, water sports and all inclusive activities were varied and plentiful. The grounds were beautifully landscaped gardens with lots of jungle walking paths and secluded hideouts. We loved it."

"The property grounds were well maintained and the hotel has upgraded many of the areas. The staff was great and helpful when asked questions."

"Everything was god"

"Beautiful and very unique hotel. It was a great experience but it needs maintenance and lacks amenities."

"Magnifique"

"Habitación con olor a humedad. Personal poco agradable Alberca muy caliente el agua No lo recomiendo. Tuve una muy mala experiencia. No vuelvo ir a ningún bahía Príncipe, ya que me comentaron que lo compro el grupo hyatt."

"The room was clean and comfortable. Staff were very friendly and helpful."

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"I love this place!"

"I had a superb winter avoidance break at Bahia Principe. The pre booked transfer with Amstar worked perfectly both ways - just over an hour from Cancun. I opted for the shared transport but was the only passenger on both trips! Really good and competent drivers - if you’re unfamiliar with the locality this is a much better option than renting a car for yourself! The room was fabulous, stocked minibar replenished daily, comfortable bed, clean and spacious shower room, small balcony to relax on...

"Do NOT go here!!!! It is closed!!!! They put you at a different resort which is an adult only with loud music and parties…we got lost twice at night because we could not find where we were actually staying..it was called BETU. Mosquitos bit me all night. Could not sleep. When I discovered everything had been misrepresented and asked to leave and get a refund they denied my request but gave someone else a free night. They have a party for local clubbers and give them free waters and drinks but...

"This hotel was a great stay for a family of 4. We rented the two bedroom apartment and it was huge. It had its own pool, which was very small, but did allow us to sit in our own private pool space. The property was clean and well maintained. The staff was so friendly and attentive they greeted us with smiles every time we walked onto the property. We were able to communicate with the front desk via WhatsApp and the service we requested via text was prompt. The hotel room itself had lots of...

"Clean room and good breakfast and super friendly staff"

"⭐☆☆☆☆ Unfortunately, I would not stay at this resort again or recommend it. The dining experience was one of the biggest disappointments. The only restaurant isn’t a buffet you order from a limited menu, and it’s the exact same options everyday for both breakfast and dinner. They’re also closed for lunch, so your only option is the Casita with basic fast-food style choices. The beach was another letdown. It’s a long walk, and waiting for the golf carts to take you there often took longer than...

"I would absolutely stay in this place again"

"This hotel was so beautiful and incredibly clean! The staff were super nice and so helpful. The property is beautifully maintained. I wish we used the amenities more (but that was our own fault). Overall beautiful property!"

"Everything is an extra cost. Breakfast is limited. Rooms have sand in and on arrival. No facilities to shower in after checkout. We were also not told about bug spray being an extra charge - we were STUNG badly at checkout. The guy who showed us to our room said it was all complementary on the coffee table … it’s not."