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"Excellent stay"

"Chambre confortable."

"This property could use some renovations."

"The hotel was clean and well maintained. The staff were friendly and check-in was smooth. The Wi-Fi was fast and reliable. The location was great and close to many attractions. Overall, it was a comfortable and pleasant stay."

"I was upgraded to a larger room and had a very nice time here over five days. Centrally located, clean, great ambience. Loved seeing that it is dog-friendly."

"Nice place, 10 minute walk to metro"

"The hotel’s location in downtown is definitely its biggest advantage—close to many attractions, restaurants, and public transit. However, the property itself feels quite dated and in need of renovation. The rooms and common areas show signs wear that make the stay "

"I didn't stay long enough for the bar etc but eerything else was awesome. Thanks for the cleanliness, the bed area and the room."

"Our room and the hotel in general were clean and well taken care of. The hotel had a fun vibe during Ontario’s March Break, my son had a great time using all the amenities and I enjoyed relaxing in the indoor heat and humidity :) Our room overlooked the pool, and I would agree with other reviews that if you want quiet before 11pm, or later than 7:30am, it would be best to opt for a room that doesn’t overlook the pool. Staff were helpful and friendly when ai had an issue with the bank machine. "

"On several occasions the cleaning staff walked in without knocking - even once we’d put the do not disturb sign. That "

"It was not wonderful but it was good"

"The hotel was in a very convenient spot for me, as it was right by the MTELUS music venue. I came for one night, but the bed was super comfy, and the room was very clean. The wifi was fast as well. Would definitely stay there again!"

"Staff was great, front desk really helped me out to get an early check in which I really needed after flying all night long. Always a pleasure staying at Europa! A+"

"Clean room and great staff Well located also"

"Room was clean but other areas of hotel were not - elevator/pool. I was given an option on the Expedia site to have breakfast included so I paid for this option online, but the hotel didn't know what I was talking about and neither did the restaurant. The restaurant server was the worst service I have ever had in any restaurant in my life. We were there 4 nights and our card key for the room had to be reset every day we returned from our daily outing. Two out of about ten of the staff I spoke...

"Pas de resto,pas de bar, aucune ventilation dans la chambre "

"Water was hot enough and food in the lounge was excellent!"

"Need to replace the shower faucet etc as it had poor water pressure and was difficult to get decent temperature control "

"The pool and sauna were nice but lasted for 2 days, after they closed it for maintenance without notice, until after our departure. Our room’ phone was not working and the wall behind the bed was peeling off."

"Clean and excellent staff"