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"Truly awful; I was placed in a room that was directly under the pool in the mid-tower. The constant hum and vibration of the filtration system made it completely impossible to sleep; I ended up leaving at 4AM and checking into a new hotel to get some sleep. Avoid at all costs."

"We only stayed for one night, but we could hear absolutely EVERYTHING from the room next door-every single word. Because the walls were virtually non-existent, it was clear we had zero privacy ourselves. Not exactly the vibe you want for your honeymoon. Thanks a lot, Hyatt."

"We attempted to do a walk-in at The Oakes early last week and were told they were full. The front desk agent mentioned that even if a booking went through via an app(which it did), they would have to refer us to the Hilton up the street. Not a big deal at first, so we walked over to the Hilton with our luggage in hand. However, the Hilton staff initially had no record of any referral and sent us right back to The Oakes. When we got back, The Oakes reiterated they were completely full, confirmed...

"I recently stayed at your hotel and had a great experience. I originally chose this hotel for the room layout (twin beds and sofa bed) location, and value, and I was very pleased with the well-equipped room. I would like to especially commend Tina (I think her name was Tina) at the front desk for her friendly and professional service during the June 26 check-in. Regarding parking, while the on-site lot is limited, I was directed to park just a few minutes’ walk from the hotel which I had no...

"The room was very clean and had an amazing view of the falls. Staff were friendly and helpful."

"This hotel is the perfect place little pricey but worth it it’s very clean the pool inside and food places like the keg and Starbucks right in side quick walk to the falls it’s right in the middle of everything and u don’t have to worry about bugs in this place it’s well maintained like I said and very very clean"

"Don’t be put off by the lobby which looks like it is from the 90’s. The rooms are redone and absolutely stunning. While the elevator to the penthouse floor is a little scary, the effort is worth it as the view is beyond words. Coupons for local restaurants and the ihop on premise with a. Incredible view was really nice."

"Beautiful hotel. Loved the view of the Falls. Enjoyed being able to watch the fireworks from our room."

"The room was clean, the staff was perfect, but we have to wait too long for the elevator."

"Very close walk to shops, restaurants and Clifton hill. Staff was friendly. Overall the room was spacious and basic amenities is there. But one thing is wish the bedding can be more cleaned."

"We absolutely loved our stay and will be back! So many fun activities for the kids. The wristbands allow for easy access and hassle free participation in all the amenities. We can’t wait for our next Great Wolf Lodge adventure!"

"Great stay with unforgettable view"

"Exelent location to go to the falls, very clean place"

"Lineups to check in were very long and check-in process was very tedious. Room was small and old looking, shower was TINY! Elevators were some of the slowest Ive ever encountered. We could hear every noise in other rooms around us - showers running, toilets flushing, doors closing, vehicles outside, the air conditioner sounded like an engine starting up and went on and off every 2 minutes. I barely slept all night. Not worth the money!"

"Family friendly forsure!"

"Included parking at rear of hotel. Not a high-rise building. Convenient location to falls and Fallsview' casino's plaza across the street. Restaurant within hotel."

"Close to everything . Everyone was helpful and friendly"

"Breakfast wasn't good."

"No night light, staff makes a noise in the morning slamming the doors Breakfast no eggs"

"The room smelled musty, very damp. Only one mirror, stained chair."