Search Hotels in Guatemala Department

"Rooms are not well maintained but are clean. Front desk personnel are very helpful and friendly most of the staff are very nice. Except the ones that control the pool entrance and not to mention the manager. As a business owner I would be very disappointed to have someone like him representing my business in any way. He’s high-handed and arrogant. The restaurant staff is always friendly the food is okay. Breakfast buffet is fresh and delicious. The hotel has a high potential they just need to renovate it. "

"The room was not clean, the floors were dirty when I visited"

"Best hotel we stayed during our Guatemala trip. True 5 star facilities with excellent options for food. We Ubered the day we were Guatemala City. Reaching airport was a breeze from here. Would definitely stay here again. "

"Great location, excellent customer service and nice and spacious rooms"

"Toallas muy duras, usen suavizante. Olor de alfombra a humedo. Sigo esperando mi factura me la envien"

"Extremely nice host makes traditional Guate breakfast! They're very nice, helpful. Walking distance to airport is convenient."

"Very nice hotel clean and friendly staff"

"Clean rooms "

"I couldn´t sleep because me room was in front of the elevator, and they have a sofa close the room, and was the meeting area. people were talking always. I recomended the hotel take off the sofa ther; is imposible sleep, the room isnot acustic "