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"The bathroom had an unpleasant smell and a non-working electric plug. We just kept the door shut."

"The view from the Lake Hotel is absolutely stunning, overlooking Lough Leane and the Killarney National park. There are beautiful hikes from the hotel such as to Torc waterfall and Muckross House nearby. The breakfast and dining options were exceptional and with that view every meal was an experience! All the staff that we encountered were friendly and helpful. We will definitely return when we are back in Killarney again."

"Hotel is a little farther out from downtown but there’s a local shuttle bus which runs frequently and picks you up nearby. No AC but luckily we weren’t there in the hottest weather. Killarney is a lovely town!"

"Lovely hotel in central Killarney. They offer free bike hire but we didn't have time to make use of that. Really comfy beds, clean rooms. There is a safe and air con but no fridge. Looks a little dated but perfectly adequate and still feels like a treat to stay there, especially with the pool and sauna/steam room. We booked Cafe du Parc for dinner, which ended up being a bit noisy for the kids (busy with drinkers), so we took it up in takeaway boxes to our rooms and went back down for dessert...

"Well kept hotel with attentive staff."

"Very friendly helpful staff. Gave us a room at the back away from the busy main street."

"Clean room"

"This was the most memorable accommodation I have ever stayed at. To stay in a castle over night was magical. The rooms were large and lovely. The best balance of timeless historic decor with modern amenities. The food was excellent. We really enjoyed the donkeys, ponies and dogs on site. The grounds are beautiful. Definitely worth the stay. If you are able please do so, you will make some great memories!"

"LOVED staying here and breakfast was absolutely lovely"

"Right in the center of town. Very nice hotel."

"The staff was not friendly or helpful at all. When we checked in , we stood for a bit before having to ring the bell. he was sitting near in the lobby laughing g with friends. He seemed annoyed he had to get up to check us in. We asked for nearby food recommendations , once again annoyed and he sent us to two places that were closed always on that day. First impressions and customers service is vital in a business. If you do not like your job or customers… maybe find another instead of hurting...

"Lovely hotel definitely be back"

"An excellent place to stay, right in the middle of town. Easy to find and lovely and clean. Staff were very welcoming. Would stay again"

"Beautiful rooms and grounds. Room service food did not have a cover so it got wet in the rain. Free breakfast was ok, nothing special."

"Old world ambience. Very friendly staff. Quiet."

"Great location although parking was certainly an issue. Room was small but adequate. Having to climb up 3 steps into the bathroom was also not ideal. Great staff and an all round lovely place."