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"Lovely hotel to stay at if your visiting St Ives, Cornwall."

"Hotel clean, comfortable and surprisingly quiet. Facilities excellent, health club fantastic. Breakfast very good, something for every taste"

"Brilliant stay , friendly staff and very peaceful"

"Great location, great price and really friendly staff. It could be cleaner I.e skirting boards, carpets and cups in the room. We still really enjoyed it"

"Would have been nice to have instructions ref heating/ cooling. Was very hot . Had to open all doors to keep cool. Lake view good and balcony in shade all day. Tea & coffee would have been nice or comment that Not provided . Didn’t find washing up stuff inside tea towel til leaving."

"Room was clean and amenities were great. Some stuff like the lift were still under construction and was not functional. But no complaints"

"Pleasant stay with a great view"

"Breakfast- hash brown pre cooked and rubbery, mushrooms cold, bacon fatty, eggs tasted funny. £17 partner had cereal tea and orange juice £11. Told we could not have a latte or cappuccino as bar did not open until 10am. Cancelled our breakfasts for remainder of stay and went out to eat at Boscastle farm shop excellent. Room dirty windows, beer bottle left on balcony and lots of bird droppings, top of wardrobe and four poster bed full of dust not been cleaned in years, there was a small plastic...

"Lovely hotel my only criticism is the floors are very creaky in the bedrooms so you can hear anyone walking around day or night about you , we didn’t sleep well as the people above insisted on walk around constantly until 3 am , god only knows what they were doing. Left the family very tired the next day ( not good ) !"

"This was easily the worst hotel I have ever stayed in. Very surprised that Expedia retain it. Nothing like photos. My original room was  so bad, I was given a better one after a couple of days, but still the taps and tv didn't work properly. Various patched up fittings. Windows in very bad state. Rooms not made up each day as it was not their policy. Waste bins not emptied. Had to ask for clean bedding but not provided. Bedding in corridoors. Lifts dont work. Smelly. Patched up fittings. No...

"Not recommended to anyone Its very old building"

"Room was amazing. Staff were lovely. Facilities (spa) were incredible. Would highly recommend."

"The hotel is a Victorian Building but retains a sense of belonging to the modern era aided by the well trained dedicated staff"

"Booked a standard double a couple of months before our stay. Couldn't book a parking space in advance as all taken. Only a small car park at the front. We used JustPark spaces on Asda carpark nearby & had no issues. Had a lovely room with alot of space for luggage to be left out. Room also included a wardrobe, 2 large mirrors (1 full length), plenty of drawers in desk, chair, tea/coffee/hot chocolate/milk sachets etc, kettle, lamp, TV, portable fan, opening window, extra pillows if needed, comfy...