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"The room was spacious with nice view of Mayon volcano. The water pressure and hot water supply in bathroom area left something to be desired. Rooms in general could use updating. Breakfast buffet options were good but found a insect inside one of the juices. Staff were not as friendly as what I am used to. In general, it was a good place to stay though in this non tourist town."

"Faucet needs some maintenance."

"Customer friendly, shops nearby and rooms are small but clean! "

"Clean room , reasinable amenities"

"Staffs are very nice and helpful"

"Pros: Lovely staff, very kind and poligt and would do anything to help. If you are visiting to do the whale tour, it’s the best location! Terrace is lovely, directly to the beach. Negatives: I found a long woman hair on my pillow as soon as I checked in. The frogs barking at night wouldn’t allow us to sleep. The door has a glass towards the hallway, and the hallway has the lights on = The room was full of light at night. The hotel pictures do not represent the reality of the hotel....

"The staff was very attentive and helpful. Did not appreciatethe service fees applied to your bills for services. Have found that customers usually leave tips better than service fees. Really question as to who gets the money. The lobby most of the time smell like sewer. The swimming area smell like Sewer. The buffet food was cold. There was only three lounger chairs at the swimming pool. And they were not in the sun for sunbathing. The hot tub was cold always. The airport shuttle was...

"Très bon séjour dans un cadre exceptionnel et un personnel adorable… "

"Sent me to the building 1"

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"A beautiful place. "

"⭐⭐⭐⭐⭐ Great stay from start to finish! The staff was friendly and welcoming, the room was spotless and comfortable, and everything felt well maintained. The location was convenient, and the service really stood out. I would definitely stay here again and highly recommend it."

"Staffs are very nice and helpful."

"The room was sufficient, but the bathroom definitely needed to be reworked. There is no hot running water. There is no real pressure for the shower. So I had to use the bucket and a kettle that was provided by the hotel to heat up my water so I wasn’t taking a cold bucket bath. There were also about a dozen ants inside the bathroom that I spotted. If anything, the bathroom can certainly be upgraded. The area around the property is very noisy with traffic. But if I would shut the bathroom window...

"The airconditioning system was leaking inside the room and flooded some areas in the room although when we called the staff’s attention, they have responded prompty "