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Hotel H21

3.0 star property
Guests enjoy a welcoming atmosphere with ticketing assistance, locally-inspired dining, and breakfast to start the day right.

Choose dates to view prices

Hotel H21 offers a relaxing retreat with practical comforts. Enjoy complimentary breakfast on the sunny terrace, WiFi in common areas, and regional cuisine at the restaurant. The hotel also provides dry cleaning/laundry services and help with tour arrangements.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room (Fan)

Room

Single Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

Single Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Fan)

Double Room (Fan)

Double Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Air Aconditioning)

Room

Double Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room (Fan)

Twin Room (Fan) | Bathroom | Shower, free toiletries, hair dryer, towels

Twin Room (Fan)

Highlights

Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

Twin Room (Air Aconditioning)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Sucre, a neighborhood in Cali, is home to Hotel H21. Torre Mudejar and Cali Cathedral are local landmarks, and travelers looking to shop may want to visit Chipichape Shopping Center and Galeria Alameda. Comfandi and Comfenalco Cultural Center and Centro Cultural de Cali are also worth visiting. Visit our Cali travel guide
Map
Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044

What's nearby

  • 💕
    Bulevar del Río
    18 min walk - 1.6 km
  • Valle del Cauca Government Building
    18 min walk - 1.6 km
  • Comfandi and Comfenalco Cultural Center
    18 min walk - 1.6 km
  • Torre De Cali
    20 min walk - 1.7 km
  • La Ermita Church
    20 min walk - 1.7 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO)
    23 min drive

Restaurants

  • Parrilla El Torito Rojo
    14 min walk
  • Museo De La Salsa
    6 min walk
  • Panadería Y Pastelería Kuty
    14 min walk
  • La Matraca
    4 min walk
  • Shanghai Cafe Bar
    14 min walk

About this property

Hotel H21

Hotel near Chipichape Shopping Center
Take advantage of free breakfast, a terrace, and dry cleaning/laundry services at Hotel H21. Free WiFi in public areas and a restaurant are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a reception hall
  • A 24-hour front desk, ATM/banking services, and tour/ticket assistance
Room features
All guestrooms at Hotel H21 include amenities such as room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to 10:00 AM for a fee: COP 6,000 per person
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 10 AM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately COP 6000 per person
  • Airport shuttle fee: COP 45000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel H21 Cali
Hotel H21
H21 Cali
Hotel H21 Cali
Hotel H21 Hotel
Hotel H21 Hotel Cali

Frequently asked questions

Is Hotel H21 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel H21?

Check-in start time: 10 AM; Check-in end time: noon.

What time is check-out at Hotel H21?

Check-out is at noon.

Does Hotel H21 provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 45000 per vehicle applies.

Where is Hotel H21 located?

Located in Sucre, this hotel is within 1 mi (2 km) of Valle del Cauca Government Building, Comfandi and Comfenalco Cultural Center, and Cali Cathedral. Church of San Francisco and Torre Mudejar are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel H21 Reviews

7.4

Good

8.2

Cleanliness

5.6

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 32 reviews
Rating 8 - Good. 15 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 1 out of 32 reviews
Rating 2 - Terrible. 3 out of 32 reviews

Reviews

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE

8/10 Good

Gerd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cali eine alte moderne Stadt

Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.
Stayed 2 nights in Oct 2017

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien
Stayed 3 nights in Sep 2017

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno

Buena opción en cuanto a costo beneficio
Stayed 1 night in Aug 2017

4/10 Poor

ANDRES

Liked: Cleanliness

Abuso y engaño del Hotel

Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.
Stayed 3 nights in May 2017

8/10 Good

JARDINES DE PAZ SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel limpio

En general bien.

8/10 Good

Carlos

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Se esmeraron en la atención

La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel agradable, muy buen desayuno

Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y excelente personal

Muy bien excelente atención

6/10 Okay

Verified traveler

Liked: Property conditions & facilities

Decent rooms but...

Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

decepcionante

Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto

8/10 Good

isao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

h21 cali first time

service is excellent but the area you have to be careful is not a good area is a shame because service is very nice

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Bien Ubicado relacionado al Centro.

Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!

2/10 Terrible

Fer, Aruba

Disliked: Staff & service

Very dangerous area

Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.

6/10 Okay

Henry, Bogotá D.C.

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ubicación no recomendada

La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.

6/10 Okay

rigaud, popayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon hotel mais quartier industriel

bon

8/10 Good

JOSE LUIS

Liked: Cleanliness, property conditions & facilities, room comfort

Agradable

Bien. Muy comodo para su precio

2/10 Terrible

ANDRES

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pesimo

Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal

6/10 Okay

Christiane

Disliked: Room comfort

Hôtel dans banlieue pourrie

Negatif

6/10 Okay

Pierre

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Zelie

Grande pub pour la feria de Cali on en tres loing

10/10 Excellent

catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpio y comodo

El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Con Excelente Atención

Un hotel bueno para su precio

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

muy buen servicio

personal amable cerca al terminal y centros comuircales

8/10 Good

Yuni, Medellin

Liked: Cleanliness, staff & service, room comfort

A quiet budget hotel

I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.