"clean room, nice welcome, cooperative staff"

"The staff were very friendly, polite and helpful. The roof-top terrace had a very nice view of the main road & the Dal lake, both at night and in daytime. The breakfast spread was very nice and the food menu was awesome - both Ala carte and In-room dining. A great location opposite Ghat No.2 at Dal gate and just 30mts from Srinagar airport."

"The service was very personal and reliable. Also very affordable and reliable. We were treated well."

"Bathrooms need to be properly cleaned. White plastic plates and cups provided in Breakfast were not clean and were dirty. Kitchen hygiene was not good. Staff were supportive though and turnaround time was quick for other areas. Hotel was reachable by cabs and autos were only few steps away which was good."

"It was a very bad experience to start with staff was rude, food wasn't upto the mark, heaters weren't on all time, n major turn off was that we were standing out in snow n no 1 was opening door around 12 am ."