Located in Al Ain, Al Massa Plus Hotel is in the city center. Qasr al Muwaiji and Al Jahili Fort are local landmarks, and some of the area's attractions include Al Ain Zoo and Hili Fun City. Visit our Al Ain travel guide
Hamdan Bin Mohammed Street, Al Ain, 00000
What's nearby
Al Ain University - Al Ain Campus
1 min walk - 0.2 km
Al Jimi Mall
17 min walk - 1.4 km
United Arab Emirates University
3 min drive - 3.0 km
Al Ain Zoo
9 min drive - 8.5 km
Jebel Hafeet Mountain
46 min drive - 30.6 km
Getting around
Al Ain (AAN)
16 min drive
Restaurants
Caffe AFI
3 min drive
Yummy Belgian Cafe
3 min drive
ستاربكس
2 min drive
L'italiano's - Chicago Pizzeria & Italian Ristorante
19 min walk
Sweet Factory
3 min drive
About this property
Al Massa Plus Hotel
Hotel in the city center
Al Massa Plus Hotel provides a garden and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Free self parking
A TV in the lobby, 1 meeting room, and an elevator
Luggage storage, a 24-hour front desk, and concierge services
Room features
All 124 rooms have amenities such as free WiFi.
More amenities include:
Bathrooms with shower/tub combinations and free toiletries
TVs with satellite channels
Refrigerators, electric kettles, and daily housekeeping
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Things to do
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Business services
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
1 building
3 floors
Room amenities
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Entertainment
TV with satellite channels
Food and drink
Electric kettle
Refrigerator
More
Phone
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 1:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AED 115.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: AED 115.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Al Massa Hotel 1 Al Ain
Al Massa 1 Al Ain
Al Massa 1
Frequently asked questions
Is Al Massa Plus Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Al Massa Plus Hotel?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Al Massa Plus Hotel on 28 March 2026 start from AED 189, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Al Massa Plus Hotel?
Check-in start time: 12:30 PM; Check-in end time: 1:00 PM. Late check-in is available during limited hours.
What time is check-out at Al Massa Plus Hotel?
Check-out is at 1 PM.
Where is Al Massa Plus Hotel located?
Located in the heart of Al Ain, this hotel is within 1 mi (2 km) of Al Ain University - Al Ain Campus and Al Jimi Mall. United Arab Emirates University and Qasr al Muwaiji are also within 3 mi (5 km).
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Reviews
Al Massa Plus Hotel Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
4.8
Cleanliness
6.6
Location
5.2
Staff & service
4.6
Property conditions & facilities
Rating 10 - Excellent. 2 out of 15 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 15 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 15 reviews
6 - Okay
2
Rating 4 - Poor. 2 out of 15 reviews
4 - Poor
2
Rating 2 - Terrible. 7 out of 15 reviews
2 - Terrible
7
Reviews
2/10 Terrible
Verified traveler
28 October 2018
Disliked: Staff & service
They couldn’t find my Expedia reservation until the next day. You guys need a way better system than the one you have, people need to be able to book with Expedia and just show up to the hotel. But the manager on duty that night told me “it’s not us, it’s your booking.” Like it was my fault for booking online. That’s a terrible way to talk to your customers.
Verified traveler
Stayed 1 night in Feb 2018
2/10 Terrible
Ouadie
8 November 2025
Disliked: Cleanliness, staff & service, amenities
I booked and confirmed a suite by phone, but when I arrived, they had given it to someone else. They offered me a “dirty” room instead, which was unacceptable. The bathroom had a leak from the bidet, the towels were very old, and when I asked for face towels, they left them on the floor outside the door! There were no large towels for the shower, and the shower was dirty.
Totally unprofessional and disappointing — I paid for a suite and got a dirty, poorly maintained room. Not recommended at all.
Ouadie
Stayed 1 night in Nov 2025
4/10 Poor
claudio
11 December 2025
Disliked: Property conditions & facilities
Acqua calda delle volte assente asciugamani non messi tutti i giorni prezzo eccessivo per il reale servizio
En suosittele! Epäsiisti huone, tahroja peilissä ja matossa likaa. Kaapit haisevat ja niissä myös roskaa. Vessan pöntöstä puuttuu suoja.. Käytävä oli aika siisti ja siihen panostettu paljon enemmän ku huoneisiin. Huoneissa ei ole Wi-Fi, mutta aulasta saa kyllä🤗
Frozen room even if you turnoff AC and open window the room keep very cold
You can’t sleep
Also charge you more than others hotels for service even there are no good servers
Verified traveler
Stayed 1 night in Mar 2018
6/10 Okay
Verified traveler
16 February 2018
Liked: Staff & service, room comfort
Nice hotel, good location and very hotel stuff very kind and helpfull. recommended!
Verified traveler
Stayed 1 night in Feb 2018
6/10 Okay
Saud, Oman
29 January 2018
Liked: Cleanliness, staff & service, room comfort
Quite hotel
Good hotel in quite place, 5 km far from centre of city.