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"Well run, big room, great location in city."

"We loved this place and really can't fault it. Everyone was really friendly and helpful, we arrived an hour early but we were able to check in. Our room was lovely and everything was spotless. The mini kitchen was great and the shower was really good. We loved the area too, it was a bit of a walk into the centre, but there is a really regular but service. The area was really smart and had a real village feel, with loads of good restaurants all around. If we return to Bergamo we would definitely stay in the same place."

"Allowing late night check-in for flights arriving in the middle of the night"

"Had a great stay. Good location just steps from the train station, en route to the high city (whether you plan to get there by foot or funicular). Friendly multilingual staff. "

"Clean and comfortable room. Friendly staff. Great central location! "

"Was a good place to sleep for an early morning flight out of Bergamo"

"Staff"

"I had an unforgettable stay at this hotel. The service was truly second to none—every member of staff went above and beyond to make our trip special. They were incredibly knowledgeable about the area and offered fantastic recommendations for activities, restaurants, and hidden gems nearby. Nothing was ever too much trouble, and their warm, attentive approach made us feel genuinely cared for. The hotel itself delivered a luxury experience from start to finish. The atmosphere was elegant yet relaxing, creating the perfect setting for a romantic couple’s getaway. Whether we were unwinding in our beautiful room or exploring the local area with the staff’s expert guidance, every moment felt thoughtfully curated. I couldn’t recommend this hotel more for anyone seeking a high-end, memorable escape. We can’t wait to return."

"Yes. Yes. We found everyone in this hotel go beyond regular service. It felt like our sanctuary. We loved it!"