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Hotel Berghof

4.0 star property
Travelers find upscale comfort near the Matterhorn at this Zermatt hotel where mountain adventures meet relaxation and family-friendly amenities

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Hotel Berghof in central Zermatt offers international cuisine on a sunny terrace and spa treatments after exploring the Zermatt-Matterhorn Ski Paradise. The property features an indoor pool, children's play area, and free bikes for guests.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, individually decorated

Superior Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Mountain View (Matterhorn view)

Junior Suite, Mountain View (Matterhorn view) | View from room

Junior Suite, Mountain View (Matterhorn view)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, individually decorated

Single Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down comforters, in-room safe, individually decorated

Classic Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Mountain View (Matterhorn view)

Suite, Mountain View (Matterhorn view) | Premium bedding, down comforters, in-room safe, individually decorated

Suite, Mountain View (Matterhorn view)

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually decorated

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 60 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Zermatt, Hotel Berghof is in the city center and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding. Visit our Zermatt travel guide
Map
Winkelmattenweg 18, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • Zermatt - Furi
    Zermatt - Furi
    1 min walk - 0.0 km
  • Furi Ski Area
    Furi Ski Area
    1 min walk - 0.0 km
  • Furi - Riffelberg
    Furi - Riffelberg
    1 min walk - 0.0 km
  • Zermatt-Furi Gondola
    1 min walk - 0.0 km

Getting around

  • Zermatt Gornergratbahn Station
    14 min walk
  • Geneva International Airport (GVA)
    162 min drive

Restaurants

  • Hotel Post Zermatt
    11 min walk
  • Brown Cow Pub
    11 min walk
  • Whymper-Stube
    10 min walk
  • Restaurant du Pont
    8 min walk
  • Old Zermatt
    8 min walk

About this property

Hotel Berghof

  • Upscale family-friendly hotel near Zermatt-Matterhorn Ski Paradise
  • You can look forward to a terrace, a garden, and a playground at Hotel Berghof. Treat yourself to a sports massage, a body treatment, or a facial at the onsite spa. Be sure to enjoy a meal at the on-site international cuisine restaurant. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool, along with free cabanas and sun loungers
    • Free train station pick-up, free bicycle rentals, and ATM/banking services
    • Tour/ticket assistance, concierge services, and luggage storage
    • Multilingual staff, a front-desk safe, and a banquet hall
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and bathrobes, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Shower/tub combinations, free toiletries, and hair dryers
    • Flat-screen TVs with satellite channels
    • Furnished balconies or patios, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free train station pick-up and drop-off shuttle
  • Ski shuttle nearby

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Free pool cabanas
  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per day, plus a deposit of CHF 15.00 per day

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 120.0 per night

Cribs (infant beds) are available for CHF 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: CHF 15.00 per day
  • Pet fee: CHF 15.00 per pet, per day
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Berghof have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Hotel Berghof pet-friendly?

Yes, pets are allowed at this property. There's a deposit of CHF 15.00 per day and a fee of CHF 15.00 per pet, per day.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Berghof?

Check-in start time: 2 PM; Check-in end time: 9 PM.

What time is check-out at Hotel Berghof?

Check-out is at noon.

Where is Hotel Berghof located?

This family-friendly Zermatt hotel is located in the mountains, steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi Ski Area. Furi - Riffelberg and Zermatt-Furi Gondola are just steps away. Zermatt Gornergratbahn Station is 14 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Berghof Reviews

9.8

Exceptional

10

Cleanliness

9.2

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 85 out of 98 reviews
Rating 8 - Good. 11 out of 98 reviews
Rating 6 - Okay. 0 out of 98 reviews
Rating 4 - Poor. 1 out of 98 reviews
Rating 2 - Terrible. 1 out of 98 reviews

Reviews

Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities
This hotel is absolutely incredible. The team are some of the absolute nicest people, the view from our room was breathtaking, & truly our favorite hotel this trip (5 Swiss cities).
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing during my stay. It’s an incredible location and the views of the Matterhorn were wonderful!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kay

Liked: Cleanliness, property conditions & facilities
The view, the hotel, the staff, the pool, wow
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location for skiing.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and very friendly staff
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect accommodations and informative, friendly staffI
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing views of the Matterhorn from the patio and hotel room balconies
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family stay! Thank you for your hospitality!
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. A little far from the station but quiet and comfortable.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the Matterhorn was amazing and the staff was very helpful.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally Charming Boutique Hotel

Hotel Berghof is exceptional - a uniquely charming family-owned boutique hotel. Great location and spectacular views with kind and attentive hosts. Will absolutely stay here again for our next visit to Zermatt.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sheamus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the decor of the hotel, staff were very friendly and accommodating. The swimming pool was lovely after a day in the snow. The other bonus was the hotel was right next to a ski lift.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this stay, from the dining area to the bar and outdoor terrace it had a lovely cosy feeling and then to our room we chose one of the suites, lovely room cosy with what must have been one of the best views of the Matterhorn, would definitely come back.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place with wonderful views!

We had a great stay in the family room, with ample space! Breakfast was fabulous and views of the Matterhorn were amazing! Next door to the Gondola to take you all the way to Glacier Paradise!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel with beautiful pool areas (including one for adults only, very nice). A bit far out of town but certainly walkable, and the big upside to being out of the fray is being nestled in a quiet area. Views of the Matterhorn are amazing; staff is wonderful. Would stay there again!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Katie Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at Hotel Berghof. From the staff to the location and dining, it was an amazing experience. The spa and outdoor views were an additional plus. I will be returning!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place

A lovely hotel in a great location. Awesome breakfast and facilities including a spa. The male manager is a bit grumpy, he needs a hug or two probably. Warmly recommended.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the Matterhorn from our room and the car and dining rooms! Beautiful spa, lovely unique, stylish decor, and kind, attentive staff. Immediate access to the resort gondola from an adjacent elevator. The misc hassle-free, luxurious ski vacation of my life.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nestled at the foot of the Matterhorn

The location is the obvious selling point (the hotel features a private elevator down to the gondola, accessible just outside of the equipment storage room- convenience to the max) but the hotel itself is so beautiful! And the view is unbeatable!! Great daily breakfast featured, wonderful patio with Matterhorn view where you can enjoy drinks and complimentary snacks. The room is spacious and features a fireplace and balcony- 5 stars all around!
View from the patio
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. They help us to check in in the early morning with exact instructions When we checked our we were able to use the spa and pool after skiing. What a great treat.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular

spectacular lication. View of the matterhorn right outside our window. short walk to town. quick access to the gondola up the mountain
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new favourite hotel I have EVER stayed at. Our room had a balcony that looked directly at the Matterhorn. The room was amazing and the pool area... I could go on and on. The property is simply stunning and has so much charm. We will definitely be back.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Marlena

Liked: Cleanliness, staff & service, property conditions & facilities
We have picked this in last minute. Wow! What a gem. Staff very friendly, the hotel is beautiful and very cozy, clean and in a perfect location. Very easy to walk about town. Near transportation and amazing convenience for skiing. My husband and I stayed there three nights and wish we would have a couple more nights. We will Dębe coming back. Thank you hotel Berghof for wonderful memories.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Leonardo

Liked: Amenities
Beautiful boutique hotel steps from Matterhorn Paradise Gondola. Wide and big swimming pool with lights, cabanas, lounges and sofas around the pool. Another area like a solarium where you can relax with views of Matterhorn. Convenient breakfast. Cozy bedrooms. Ski lockers downstairs with boot’s heaters.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Nrupesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my bag in the golf cart that dropped us to the train station and left the town ( from hotel to train station is 10 min ride). When I realized about it and called the hotel, the staff was willing to meet me at the station with my bag to save my time. This is outstanding service along with the check in, bar and hotel staff.
Stayed 2 nights in Jun 2024