Boutique Hotel Albana Real - Restaurants & Spa

Property class: 4.5

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Located close to Zermatt-Furi Gondola, Boutique Hotel Albana Real - Restaurants & Spa provides a free breakfast buffet, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a hot stone massage. The on-site Japanese cuisine restaurant, Fuji of Zermatt, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Basic Double Room

Room

Basic Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Room

Classic Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Exclusive Double or Twin Room

Room

Exclusive Double or Twin Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Room

Junior Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Mountain View (Attic)

Room

Suite, Mountain View (Attic)

  • Mountain view
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double or Twin Room

Room

Comfort Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Romantic Double or Twin Room

Room

Romantic Double or Twin Room

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room

Room

Executive Double or Twin Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double or Twin Room

Room

Luxury Double or Twin Room

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in Zermatt, Boutique Hotel Albana Real - Restaurants & Spa is in the city center and near a train station. Zermatt-Furi Gondola and Matterhorn Glacier Ride are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Klein Matterhorn Cable Car and Matterhorn Ski Paradise are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as ice skating. Visit our Zermatt travel guide
Map
Schluhmattstrasse 19, Postfach 454, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-covered ski slope with a prominent mountain peak in the background.
    Furi Ski Area
    1 min walk - 0.0 km
  • St. Mauritius Church
    2 min walk - 0.2 km
  • Mountaineers Cemetery
    2 min walk - 0.2 km
  • Kirchbrücke
    2 min walk - 0.2 km

Getting around

  • Zermatt Gornergratbahn Station
    11 min walk

Restaurants

  • Elsie Bar
    5 min walk
  • Hotel Post Zermatt
    8 min walk
  • Brown Cow Pub
    8 min walk
  • Old Zermatt
    2 min walk
  • Stefanie's Creperie
    7 min walk

About this property

Boutique Hotel Albana Real - Restaurants & Spa

  • Luxury hotel near Zermatt-Furi Gondola
  • Located close to Matterhorn Glacier Ride and Klein Matterhorn Cable Car, Boutique Hotel Albana Real - Restaurants & Spa provides a free breakfast buffet, a free daily manager's reception, and a terrace. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a hot stone massage. The on-site Japanese cuisine restaurant, Fuji of Zermatt, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Other perks include:
    • An indoor pool and an outdoor pool, along with sun loungers
    • Free self parking
    • An area shuttle, babysitting (surcharge), and coffee/tea in the lobby
    • Free newspapers, a front-desk safe, and a porter/bellhop
  • Room features
  • All guestrooms at Boutique Hotel Albana Real - Restaurants & Spa feature comforts such as premium bedding and bathrobes, in addition to amenities like late night room service and free WiFi.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Select Comfort beds, and down comforters
    • Jetted tubs, free toiletries, and hair dryers
    • 80-cm LED TVs with cable channels
    • Wardrobes/closets, free infant beds, and electric kettles

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Frequently asked questions

Does Boutique Hotel Albana Real - Restaurants & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Boutique Hotel Albana Real - Restaurants & Spa pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of CHF 20 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Boutique Hotel Albana Real - Restaurants & Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Late check-in is available from noon–2:00 PM.

What time is check-out at Boutique Hotel Albana Real - Restaurants & Spa?

Check-out is at 11:00 AM. Late check-out is available for CHF 40 (subject to availability).

Where is Boutique Hotel Albana Real - Restaurants & Spa located?

Located in the heart of Zermatt, this hotel is 0.4 mi (0.7 km) from Zermatt-Furi Gondola. Zermatt Gornergratbahn Station is 11 minutes by foot and Zermatt Station is 12 minutes.

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Reviews

Boutique Hotel Albana Real - Restaurants & Spa Reviews

8.8

Excellent

9.4

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 99 reviews
Rating 8 - Good. 21 out of 99 reviews
Rating 6 - Okay. 9 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 4 out of 99 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Clean, quiet, friendly and accommodating staff with an awesome spa and ski room!
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent service, extensive complimentary breakfast, beautiful spa included as well. Rooms were very nice.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! The room was very comfortable with plenty of space and we loved the spa! Highly recommend for a relaxing ski weekend
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great restaurants inside. Conveniently located in centre town.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Cool spa area.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure an enjoyable experience.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, room, and spa. The staff was very friendly and helpful. Definitely recommend
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

Amazing hotel, well located in town. 10 min walk from the main train station and most ski lifts. Great breakfast every morning, shout out to the omelete man). Room was comfy and cozy. Spa was spacious, clean and comfortable, and the ski room was well kept also. Would definitely stay there again.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our large room, with a sitting area and we had 2 balconies. Comfortable bed. Fantastic place. Would strongly recommend. Lovely breakfast.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and welcoming. Spa was nice but needed help turning the sauna and steam room on. Never did figure out how to start their steam room
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff, best hotel experience i've had
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, highly recommended
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal, everything that you could wish for. Interior more rustical, but that is a preference thing and no judgement on the quality.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly lived everything about this hotel. Charlotte and all the staff, couldnt get all names, were so helpful, kind, and welcoming. The food in the restaurants were great and also the drinks at the bar. I had an extremely great view of the matterhorn right iut the door. I kindly thank everyone for all great hospitality and each time i visit zermatt, yhis will be my home away from home. I give them 5 stars.
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
staff rudely tried to change my seat in breakfast room. breakfast menu was too pure.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and good location between the town centre and the Furi gondola. Nice breakfast with a good selection of eggs, cold meats, cheeses, fruit, bread and muesli but it would be nicer if there had been some variation through our stay. One issue - our room did not have a thermostat and was overheated so we had to open the windows at night to sleep.
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We liked everything about the property except the mattress. It was terrible. It was broke. I didn’t expect that at a hotel or the only thing you really need is a bed and that wasn’t right
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible customer service. I requested a refund because of it and they refused even though I never stayed there. I am taking it up with Hotels.com and my credit card company. I will get my refund one way or another.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Gut

Tolles Hotel Leider viele Mitarbeiter die nur Englisch sprechen 😫😫😫 Super Restaurants!
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular! Muy acogedor el hotel y la habitación que nos tocó (4to piso) tenía una vista impresionante al pico Matterhorn. La comida del restaurante Entrocote deliciosa y su desayuno super variado
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人橋の近くにあるホテルで客室からマッターホルンが望め眺望が良かった。ベットの質や清潔さも満足でおすすめできるホテルです。 レストランは日本食のほかタイ料理、イタリアンがあるが、我々は日本食を選択。日本人でも満足できる料理で鉄板焼きのパフォーマンスは面白かった。
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
We had a wonderful stay. The hotel has a great location near ski lifts and town center, an amazing breakfast, and restaurants conveniently on site. Highly recommend.