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"Disappointed but then happy(ish). Started in basement room but upgraded due to issues. Tiny basement room with an unforgiving metal bed frame that you bang into coming in/out of bathroom I have bruised legs after just one night. Basement feels forgotten about, broken coffee machine & hairdryer, missing wall decorations, mouldy bathroom, big gap behind bed so pillows fall behind bed, mattress sunken. Not enough sound proofing from upstairs, as deep sleepers we were kept awake by the reception area traffic in the night & AM. Glass door smashed upstairs at 2am'ish. This awoke us with panic and then the sound of cleaning for over an hour was horrible even after we went upstairs to find out. No apologies for any of the problems. We had to pay to upgrade to get away from the problems. The upgraded room was lovely, clean and comfortable, we stayed in the upgraded room for 2 nights and enjoyed it! Staff are super lovely, especially the British lady who checked us in and out. We loved the little treat when leaving, nice touch! We left happy, maybe we shouldn't have paid for upgrade due to the problems but the lady didn't have powers to change this, that's the only oversight apart from the basement room poor quality in contrast to the lovely standard double wet moved into. "

"Comfortable bed, Clean room and friendly staff!"

"Amazing amenities Room was super clean Great staff A lot to do around there "

"Lovely hotel. Great staff and facilities. "

"Great location right next to train station and across the street from restaurant/shopping district. Very walkable area. Nice big beds in the room we chose, which was a welcome change from the twin beds we had had at most of the hotels on our trip. We also appreciated the free laundry facilities. Walking distance to TU/e. We enjoyed our stay. Thank you. "

"Conveniently located in close proximity to the train station. Clean room and comfortable bed."

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"Very clean room, lovely shower, great breakfast and excellent facilities"

"Everything was perfect, had a great stay!"