Castles in Yucatán

"Pros: strong WIFI, plenty of English and Espanol tv channels, hot water in shower/faucet, good size fitness centre and selections of machines/equipment, nice pool, lime/cucumber iced water for guests in lobby, super quick check out, very accommodating housekeeper, quick response to replace bathroom burnt out light bulb Cons: no refillable drinking water station but only plastic bottled water, check in before 3pm (I arrived at 2pm) not possible, got my room 25 mins after 3pm and no explanation or apology given, breakfast buffet not interesting"

"What stood out for me is that this was the fastest check-in I have ever done in my life, and I have travelled to quite a few places"

"Great hotel"

"Excelente "

"It’s a “Tec” hotel but ironically the WiFI is very poor. No in room safe. And no lobby coffee, as there are no food shops nearby. "

"great"

"Clean room staff nice but never brought things when requested, ice, extra towel only 2 in the room and we were 3 people. Very disorganized check-in. Ice machine broken, snack machine broken, room service only 2 choices. "

"Staff is friendly, good location, pillows are good and so our sheets, but the towels are horrible"

"Friendly staff, nice buffet breakfast, clean & comfortable room, recommended!"