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"The staff were amazing, many of them spoke English well and even those who didn’t were very kind and worked to figure out what I needed. The hotel it self was wonderful to stay in, the traditional room was beautiful and the overall experience was 10/10"

"I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen."

"Very good place highly recommend"

"Brand new and modern. Bed was fantastic. Highly recommend "

"I had a very comfortable stay here and would love to stay again! The staff were so hospitable, making check-in very easy and care-free. The room was clean, spacious and comfortable, with all the amenities required for a short stay. There were blackout blinds to make the room completely dark at night, and the sound insulation seemed very good as I couldn’t hear anything from the neighbouring rooms. The location is perfect, a short walk to all rhe onsens and the train station. I would fully recommend staying here for anyone looking for a relaxing experience! "

"Very good"

"The ryokan was beautiful and well maintained. The staff is exceptional. Breakfast was delicious. The private onsen on site was a huge bonus."

"The rooms are spacious and have a pretty view of the river though do not opt for the cot if you cannot get a triple Buffet is generous but does not change so recommend not prebooking food if staying more than one night. For breakfast and dinner it’s decent but to gets repetitious. Walkable to town but not central. Does have limited shuttle service. "

"Very friendly staff. I caught them in the middle of renovations of a couple of floors but they were consensus of work hours. 10 minute walk from jr rail station. "