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"Smart staff and service"

"Otopark yer yok"

"The room was clean. The staff were very very helpful. The place is about 10 -minute walk to Trabzon Forum."

"الإقامة كانت سيئة جدًا، بل أسوأ فندق سكنت فيه في حياتي. الجدران مكسّرة، الأرضيات مكسّرة، والنظافة سيئة للغاية. والله إن القذارة في كل زاوية وكل مكان، لدرجة إني انقرفت من العيشة في هذا الفندق. غير كذا، كانت هناك إحدى الموظفات التركيات معاملتها معنا سيئة جدًا. من أول يوم سكنّا، تعاملها كان سيئ. في اليوم الثاني طلبنا منها التنظيف، وتضايقت وكأننا غلطانين إن طلبنا النظافة. نظفت يوم واحد فقط، وفي اليوم التالي قامت بتصوير الأوساخ بالكاميرا وجاءت ترينا الصور وتقول: “هذه أوساخ على الأرض، أنت شيلها بنفسك، أنا فقط مهمتي أشيل الزبالة”. خدمة سيئة جدًا جدًا، لأسوأ درجة ممكنة. لا أنصح أي شخص أبدًا بالسكن في هذا الفندق. ⸻ : The stay was extremely bad — the worst hotel I have ever stayed in. The walls are broken, the floors are damaged, and the cleanliness is very poor. Honestly, dirt was everywhere, in every corner, to the point that I felt disgusted living in this hotel. In addition, one of the Turkish staff members treated us very badly. From the first day, her attitude was rude and unprofessional. On the second day, we asked her to clean the room, and she got annoyed, as if asking for cleanliness was wrong. She cleaned only one day, then the next day she took photos of the dirt and showed them to us, saying: “This dirt is on the floor, you clean it yourself. My job is only to take out the trash.” The service is extremely bad, beyond acceptable limits. I do not recommend this hotel to anyone at all. "

"We stayed in 2 bedroom apartment with my family of 4. Everything was good but we arrived after midnight and there wasn’t linens and duvet for the 4th person. The apartment was prepared just for 3 people. "

"Great views"

"I love it it was the best. very nice helpful staff ******"

"Excellent breakfast menu. Very broad selection that was fun trying new things."

"Dog noise all the night. Not clean. We had to change the rooms 4 times in 5 days. Blankets not clean. Beds are not level. AC very old and hard to make the room in good condition. The staff was very good but the property is very old. Curtins was not installee in many rooms so you have to wake up very early with the sun light. Many other bad things hard to count and I am very fair with my rating. "