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"Clean, comfortable room. Restaurant was good although food a bit stodgy, limited light choice. V convenient for the terminal."

"Usual stop off before a flight - parking was crazy busy (not enough spaces despite having circa 300. Huge hotel with little personality but a great location for T3."

"Great place to stay overnight before the morning flight."

"Everything went well."

"Always worth stating here, if you have an early flight out of Heathrow, or if you work close by. The place is new, the rooms are functional, clean, modern and comfortable. This ‘style’ that they are so sure they have cracked, is very much a matter of taste/up for debate, but it’s neutral enough to be OK. I’m sure I’ll stay here again at some point. "

"Very modern, clean, friendly staff. Excellent accommodations for short term stay and transit travel."

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"Family of 4. Clean room, lovely breakfast, attentive staff. Easy drive to Legoland."

"Honestly, the best thing about this place is riding the Terminal 5 Heathrow Pods. Everything's very impersonal, staff are nice enough, but I felt like I had to work hard for them to notice I was even there. Everything's "Self Service". The hotel is . . . OK. Tried to eat at the restaurant, after I'd sat there & been basically ignored by the staff for 20 minutes, I got up and went to the convenience store in the lobby. (also a "self service" checkout) More about the driverless Pods: they're really cool, but if passengers are forced to share a Pod (due to demand during peak times, or because only one bay is functional, for example) the eight pound fare starts feeling like a rip-off"