Playa Sonrisa Hotel

Property class: 3

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Reviews

10 out of 10
Exceptional
Located close to Arrecifes de Xcalak National Park, Playa Sonrisa Hotel provides free breakfast (local cuisine), a library, and a bar. With a private beach, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Enjoy onsite activities like boat tours, kayaking, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed, Patio, Ocean View

A resort with thatched-roof huts, palm trees, and a sandy pathway.

Room, 1 King Bed, Patio, Ocean View

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace, Partial Ocean View

A room with a bed, a sofa, a table with a lamp, and a wardrobe.

Room, Terrace, Partial Ocean View

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Cabin

A rustic thatched-roof building with a wooden exterior, surrounded by lush greenery and palm trees.

Cabin

  • Partial ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Futon

About the neighborhood

Located in Xcalak, Playa Sonrisa Hotel is on a private beach. The area's natural beauty can be seen at Arrecifes de Xcalak National Park and Mahahual Beach. Bacalar Chico National Park & Marine Reserve and Mexico Rocks are also worth visiting. Visit our Xcalak travel guide
Map
Km 7 Camino Costero, Xcalak, QROO, 77940

What's nearby

  • Arrecifes de Xcalak National Park
    1 min walk - 0.1 km
  • beach near Xcalak
    1 min walk - 0.1 km

About this property

Playa Sonrisa Hotel

  • Hotel near Arrecifes de Xcalak National Park
  • Consider a stay at Playa Sonrisa Hotel and take advantage of free breakfast (local cuisine), a library, and a bar. This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Enjoy onsite activities like boat tours, kayaking, and snorkeling. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Free bicycle rentals, wedding services, and tour/ticket assistance
    • A paddleboard on site, water sports equipment, and beach umbrellas
  • Room features
  • All guestrooms at Playa Sonrisa Hotel have amenities such as free WiFi, safes, and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/closets, ceiling fans, and daily housekeeping

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Exterior
Sol y Arena Xcalak
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  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
The price is AED 310
AED 379 total
includes taxes & fees
27 Sep - 28 Sep
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Boat tours
  • Ecotours
  • Fishing
  • Free bicycle rentals
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Scuba diving
  • Snorkeling
  • Water sports equipment

Conveniences

  • Gift shop/newsstand
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • On a private beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Ceiling fan
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Clothing is optional at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Playa Sonrisa Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Sonrisa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Playa Sonrisa Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Playa Sonrisa Hotel?

Check-out is at 11:00 AM.

Where is Playa Sonrisa Hotel located?

Situated in Xcalak, this hotel is steps from Arrecifes de Xcalak National Park.

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Reviews

Playa Sonrisa Hotel Reviews

10

Exceptional

9.8

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 11 out of 12 reviews
Rating 8 - Good. 1 out of 12 reviews
Rating 6 - Okay. 0 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Playa Sonrisa Hotel is a true lost paradise. Operated by incredibly friendly people who provide perfect and attentive service, the hotel offers a breathtakingly beautiful and serene environment. The clothing-optional policy creates a wonderful sense of freedom and relaxation in a stunning setting. It is an absolute gem for anyone seeking peace, natural beauty, and professional hospitality.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic!!
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived at Playa Sonrisa, we knew it was going to be special — but it exceeded all our expectations. The place is absolutely breathtaking: peaceful, beautiful, perfectly maintained, and filled with an atmosphere that truly helps you disconnect from the world and reconnect with nature. The staff is incredibly kind and welcoming. They are always attentive, smiling, and genuinely happy to help with anything you need. They make you feel at home from the very first moment — and that makes all the difference. And the food… simply delicious! Every dish was full of flavor, beautifully presented, and clearly prepared with care and love. If you’re looking for a place to relax, enjoy amazing food, and experience outstanding service, Playa Sonrisa is the perfect destination. I would come back again and again without hesitation. Thanks Blaney and Steve to make our staying so spectacular.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo excelente. habitacion limpias, gran atencion, hermoso lugar y exelente servicio. muy recomendado vamos a regresar..
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Site exceptionnel à l'écart des sites touristiques, ou l'on peut profiter de la beauté des lieux. Hébergements simples mais confortables en phase avec le site, on a pas besoin de plus. Très bon accueil et attentions de la part de Blaney et Steve tout au long du séjour, Très bonne cuisine le soir. Les equipements sont la pour profiter : snorkeling, kayak, transats... Très belle expérience
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logement très propre pas besoin de climatisation la brise de mer fait le nécessaire. Les hôtes sont très à l’écoute Le seul petit point à revoir pour nous : un petit déjeuner servi à partir de 9h trop tard pour nous. 8h ça aurait été bien même si nous sommes en vacances. C’est
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tencion de los propietarios es excelente, nos sentimos como en casa. El lugar es simplemente maravilloso!
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 11 nights in Nov 2025
Verified review

10/10 Excellent

Stayed 4 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024