"Good"

"We had a wonderful stay at Artyzen Habitat Suzhou and truly appreciate the excellent service provided by the hotel team. Due to an unexpected flight delay, I was unable to stay the first night of my three-night booking, and I was very grateful that the hotel kindly refunded the first night. This level of understanding and flexibility really made a difference. Throughout our stay, the service was consistently excellent. The room cleaning service in particular was outstanding—our room was always...

"Lovely hotel, felt very modern and luxurious but welcoming. Lovely apartment (on 17th floor) with amazing modern cityscape views with lake... Spacious living room (with kitchenette) and bedroom with sizeable attractive ensuite with bath as well as walk in shower. Breakfast in hotel restaurant very impressive for range of items and choice of Western as well as Eastern cuisine... the hotel manager and his wife were there every day, spoke excellent English and were very welcoming so it was a real...

"Very clean and modern room. Good service from the reception staff as well."

"The hotel graciously upgraded us to a bigger room without asking. The room was very spacious and luxurious. Warren from the front desk was very accommodating and friendly. Will definitely visit again when I am in wuxi!"

"It is nice hotel and staff "

"지난 1월에 방문하고 너무나 만족스러워 재방문했습니다! 침구류가 너무 깨끗하고 무엇보다 직원들이 너무나 친절하고 배려가 세심했습니다! 여행중 신발이 망가져서 도움을 요청했는데 흔쾌히 집에서 접착제를 가지고와 직접 고쳐주었고, 늘 웃는 모습으로 대해주었어요! 아침식사는 화려하진 않지만 부담스럽지 않은 위주의 메뉴로 특히 국수가 너무 맛있었어요! 2층에 장기 투숙을위한 세탁실도 마련되어있고 운동장소도 있어요~ 직원들이 넘무 친절해서 여행내내 기분좋았고 떠나기 아쉬울정도입니다!"

"This is one of the most spectacularly designed hotels I have ever experienced. And I've been around. It feels like a garden oasis and museum just as much as a hotel. No cost to create a mesmerizing interior was spared. A far cry from the typical 5 star tower with predictable, boring environment. Breakfast was adequate but a little lame considering that everything else is just amazing here."