Search Cottages in Winter Haven

"Clean hotel / room , amazing staff ! "

"Had a problem with the first room had a bad smell they moved us to another room was better "

"Yes"

"Hotel is in an excellent location. The lobby smells Amazing!!! Staff is friendly and accommodating. We needed adjoining rooms and staff was quick to assist. We visit Orlando/Kissimmee quite often and our regular hotel was unfortunately booked due to spring break so we stayed here. We will definitely visit again. Our only complaint was the bathroom sink in one our rooms needed some attention around the edges. Hotel is still a 9 out of 10."

"Great atmosphere in and around our villa. Plenty of good restaurants to choose from at the Sunset Walk. Pool was very nice, not overcrowded. Highly recommend. "

"I have stayed here before and returned due to the good experience I previously had. This stay was not the same. Multiple emails and messages from property in the week prior to my arrival requesting money even though the reservation was paid through by Expedia. No answer from property when I called/sent messages through Expedia to clarify this. Check in was fast. Finding the building numbers at night was challenging, we ran into multiple people wandering around outside like us looking for particular buildings. Once inside our room we noticed the floors were dirty, there was what appeared to be dried blood on the kitchen floor, hair in the bathroom. We had planned on using the pullout sofa which had 2 pillows, 1 pillow case and no other linen. It took multiple attempts calling and being on hold to get linen. Our balcony had a tree blocking any view there may have been. The grounds and exterior of the property was very clean and beautiful but very disappointed in the cleanliness of the room. "

"Yes all good"

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"Staff was Great, Lady named Jem was very helpful and suppportive. "