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Heinitzburg Boutique Hotel

3.5 star property
A hilltop urban sanctuary where travelers can relax poolside with city views or book a rejuvenating spa treatment for complete unwinding

Choose dates to view prices

Hotel Heinitzburg sits on a hill above the city, creating a perfect relaxation retreat. Guests can book a massage at the spa, wander through the garden, or head to the outdoor pool area where sun loungers offer a comfortable spot to take in the panoramic views.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 838
AED 982 total
includes taxes & fees
21 May - 22 May

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Hilton Windhoek
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  • Pool
  • Spa
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8.6 out of 10, Excellent, 897 reviews
The price is AED 380
AED 445 total
includes taxes & fees
19 Jun - 20 Jun
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Heinitzburg Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Heinitzburg Boutique Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Heinitzburg Boutique Hotel on 21 May 2026 start from AED 838, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Heinitzburg Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Heinitzburg Boutique Hotel?

Check-in start time: 2 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Heinitzburg Boutique Hotel?

Check-out is at 11 AM.

Where is Heinitzburg Boutique Hotel located?

Situated near the airport, this hotel is steps from Heinitzburg Castle, Schwerinsburg Castle, and Sanderburg Castle. NamibRand Nature Reserve and Katutura Township are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 41 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 3 out of 58 reviews
Rating 4 - Poor. 2 out of 58 reviews
Rating 2 - Terrible. 1 out of 58 reviews

Reviews

Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Unique property. Warm and friendly staff. Delicious dinner and breakfast.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Liliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely fantastic. The room was spacious, beautifully decorated, very elegant and had an excellent bed. We had a sublime creative dinner and a magnificent breakfast. Everything was perfect.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Anthonius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmosphere with excellent service

Excellent atmosphere and wonderful staff. Beautiful pool with a view.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Herbert Christian

Liked: Cleanliness, staff & service
Lovely view from open air restaurant
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful views, helpful and efficient staff, very clean. Would recommend….
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

David

5-star…! This hotel is fantastic. Everyone was so nice and helpful. Bed pillows, super comfortable. Internet works great. Amazing restaurant that overlooks the city and the mountains. Love the overall design of the hotel it is beautiful. Would recommend to anyone.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Hermann

Liked: Cleanliness, property conditions & facilities, room comfort

Too expensive

The hotel is clean but loud. The management tries too hard to make it a first class experience without success. The restaurant is clean and the food is okay, but not high grade cuisine. Restaurant staff is friendly but has no idea how to serve , which most of the people in that restaurant didn't even notice. It's a 3 star hotel, wanting to be a 5 star hotel.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Jacques

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Promised with no delivery

It started great with staff made lots of promise to deliver certain things but that were it stopped. Check out was poor
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Windhoek's best kept secret,I loved this Hotel !
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bernd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very personal with a friendly and supportive staff, spacious room, great views over Windhoek and probably the best food in town.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and safe hotel. Excellent dinner and breakfast. Make sure you have theor cappuccinos!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Jochen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Chad

Liked: Cleanliness, staff & service
The location is unique on top of the hill with an amazing view. The service is generally better than you find in standard Namibia hotels. Breakfast was very good. However, for the price paid, the bed was extremely uncomfortable (firm) to the point I had trouble sleeping. In my view, a hotel is essentially selling a nights sleep. Everything was great except the most important thing.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Patricia

Liked: Cleanliness
Disliked: Staff & service

Overrated. Do not recommend

When we checked in, even though I knew it was prepaid, they gave us someone else’s paperwork and said we needed to pay. Eventually we got it resolved. Also the restaurant Leo’s was absolutely awful! Fine dinning? No way. The shrimp were overcooked, they didn’t give us the scallops and the chicken was sooo dry! Ridiculous overpriced and the worst meal we’ve had in our 2 weeks in Africa!
Stayed 1 night in May 2023
Verified

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eines meiner Lieblingshotels in Windhoek! Sehr liebes und freundliches Personal!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, staff & service, amenities
Quarto limpo, bem arrumado, equipe gentil.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel mit einem wunderschönen Blick auf Windhoek. Die empfohlene und organisierte City Tour war leider nicht gut. Der Fahrer war nicht gut informiert und ist bei den Sehenswürdigkeiten im Auto sitzen geblieben.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit Stil in Namibia

Das Hotel Heinitzburg ist eine sehr gute Wahl für den Start oder den Schluss der Namibia Reise. Ein Schloss, dessen Charme erhalten geblieben ist. Sehr schöne Suiten, und vor allem ein exquisites Restaurant (Leo) machen den Aufenthalt zum Genuss.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Es war ein sehr gutes Hotel, besonders gut war das Personal, sehr freundlich und aufmerksam. Leider gab es stundenlang kein Wasser. Das Restaurant war auch ausgezeichnet.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Dr. Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes, familiär geführtes Hotel, mit ebenso schöner Anlage und Pool. Top-Service. Ideal, um in Windhoek anzukommen. Gerne wieder….
Stayed 1 night in Apr 2025
Verified

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Gute Destination auf dem Weg zum Flugafen!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gute Unterkunft. Wie immer war alles zur besten Zufriedenheit
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Großartig

Großartig. Toller Blick, super Service, hervorragendes Restaurant, schöne Zimmer. Wir hatten einen ausnehmend erfreulichen Aufenthalt und kommen ganz gewiss wieder.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unterkunft mit super Pool - gut als Start und Abschluss der Rundreise zu nutzen. Sehr empfehlenswert
Stayed 1 night in Nov 2023