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"Whoever checked me in was the most unpleasant front desk agent I ever encountered. Older white lady with shorter hair just downright does not belong in customer service. The website says they have a hot tub they don’t and haven’t had one in years!! Pool look nasty anyway. Walls chipped dirty carpet in halls restaurant stinks didn’t even stay total waste."

"We had a 3 night stay at the City Express. It was my first time at this Marriott brand and it will hopefully be my last. When we first walked in my nose was assaulted by cleaning chemicals. The staff at the front desk was friendly enough. The rooms didn’t have any coffee makers or even cups to drink water. We were told that they had been removed. In order to get coffee first thing, we either had to wait until breakfast opened or go to the lobby where there was one pot. Oddly, there are no towel bars in the bathroom. Breakfast did offer hot options, but didn’t have much of a selection overall. If you want a cheap hotel for a quick overnight, this is ok, but I personally won’t choose it again."

"The lady who checked us in was awesome ! we went to our room and there was no shower curtain, she moved us to a bigger room and it was wonderful! The breakfast was outstanding and delicious! The Lady in the breakfast area was very helpful I recommend this hotel "

"My room looked like it hadn't been cleaned recently. Full of dust. The wall-mounted conditioner was empty too. Paid high price on a INN but what was paid doesn't meet my expectation."

"Amenities"

"Love it here! Amazing hotel and staff! "

"Overall was good. There’s a long walk to the hotel if you self park. The rom was nice and big comfortable bed. The bathroom needed some work shower floor in the corners were not clean looked like mildew, the shower door was broken it slammed shut when you opened it. But everything was convenient and close I felt secure."

"The stay was very nice. The ONLY downside was that one of the two elevators had something wrong with it and made a terrible noise every time it went up or down. This noise traveled through the steel structure of the hotel and could be heard inside my room at all times of day."

"My son and I stayed at this hotel when we were in town for a Miku concert. We also visited Medieval Times. Every staff member we dealt with was professional and friendly. The room and the hotel itself was clean. The common area had a pool table and a bunch of games that anyone could play for free. There was also a nice clean gym. This hotel is centrally located to tons of activities and restaurants. It's reasonably priced which is good for me on a single mom budget. The breakfast was good but I wish they had more options. We absolutely loved the pancake maker."