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"Customer service from the receptionist was great "

"It was amazing "

"No complaints of note other than the doors were pretty loud when others closed their doors. It could be heard pretty clearly which disturbed some rest"

"I was a bit sceptical of the premier inns but we gave it a go and gee I’m glad I did, it was very comfortable. The food was awesome, my child ate free and the entire experience was glorious. I will definitely be staying again."

"Comfortable, clean, stylish. We stay here regularly and the standard never waivers, the staff are lovely too."

"Friendly and helpful reception team and staff. Our room and all areas of the hotel were well maintained and clean. The breakfast was excellent and worth booking in advance. "

"Clean and super comfy bed Staff are friendly and professional I thoroughly enjoyed my stay Thank you all "

"Clean rooms, friendly front of house team. Great location for the gay village "

"Everything was fine"

"Excellent friendly staff cleanliness excellent variety breakfast "

"Central location in Liverpool, 10 minute walk from Liverpool Lime Street Station and less than 5 minutes to Moorfields. Area felt safe. Pleasant atmosphere within the hotel. Nice areas to sit in the lobby. Staff all very friendly. Hotel was busy at times but was very quiet at night, despite my room overlooking Dale Street. A good sleep was had! Tesco Express is next door, which is very helpful for affordable refreshments and open until late."

"Excellent service and a great room "

"Comfortable, clean and kind staff."