Search Apartments in Waterford

"Clean room "

"Ok"

"Wonderful! "

"good"

"Awesome "

"Room was weird, door moved Everytime someone entered the hotel, our room had a joint door to another room blocked by a couch and I'm sure they heard us like we heard them, after a walk we came back to find ants in our bathroom "

"We have stayed at this property several times now and have always had a great experience. The staff has been consistently welcoming and always willing to help. On this sta we had a minor issue with the Roku cable freezing up a few times but returned to normal after being reset. Once by the engineer and we handled ourselves the second time. One word of caution on the parking. If you use Sopthero for the 720 N. Jefferson outdoor parking directly across the street from the hotel entrance on Jefferson it is the smaller lot roped off by chains with about 15 spots not the larger lot next to it. I had 3 -$90 parking tickets when I went out to my car. I was able to contact the company to have them removed since they also owned the lot next door and could see that I paid. "

"Pets are allowed, but I didn't bring mine. I will aim for a longer stay next time."

"I just stayed at the Ambassador Chicago the weekend before, so I went in expecting the same 4 star amenities/level of care. The employee behind the desk at check in was lovely. We went up to our room, which was very large, but not modern like the Chicago version. That night we walked home from our concert (1.6 miles from the stadium) and I was thirsty. There were not any restaurants or stores within walking distance open near the hotel at that time except for Taco Bell. We decided to go to the hotel bar. We waited 10 min to be talked to by the bartender. He did not even look at me, just told me I’d have to wait. After a few minutes another employee came to assist us, and it was obvious he was suffering from the flu or another cold because he was coughing on everything. I actually asked him if he was feeling okay because he was visibly sick, and he admitted to being under the weather. We left the bar immediately, unserved and surprised at the lack of service. As we were walking out, we heard another group of people get up, unhappy with not being served. I woke up ready to do my regular workout at the gym. The one treadmill the gym offered was out of order and the one elliptical was filthy. I decided to run outside instead. The attendant behind the podium by the door was very kind and told me the best path to go on. I came back and got coffees from the cafe (again, a lovely employee experience). Overall, our experience was okay, but not a 4 star hotel experience. "