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"Front desk was a little up and down. No water for sale or detergent. "

"The most wonderful staff. 5 stars, I had unforeseen situations happen and thanks to this property no problems. "

"Loved the minimalist style rooms"

"Wonderful property close to all the places that are downtown. They are pushy about booking the next stay at another property in the future which I thought was kinda of crazy and would have have been nice to have a person to book families with tours instead. I would have loved an easier way to order food for children at night on a menu. A lot of money I felt was spent by the hotel on just crap at night for kids. Then we still had to find a place to go eat with fussy tired kids or order door dash. The breakfast was great for the family. All and all it was a great time. Do not waste money on a rental car. You can Uber or taxi anywhere you want to go with a car load of kids and car seats way cheaper than renting a car and paying 77 dollars a day to park your car at the hotel over night. They quoted us 30 a day but that is street parking not hotel parking. Lots of hidden fees. I hopes this helps you out. "

"Great stay. "

"Good stay "

"Great location for going to shows at Echostage - short walk. Hotel is clean and staff is friendly & helpful. Only complaint is having to pay for parking in their own lot."

"I recently stayed at the Hyatt Place for seven days, and I regret to share that my experience did not meet the standards one would expect from the brand. A particularly challenging moment occurred when a meeting room I had reserved in advance for an important work call was unavailable at the scheduled time. As this had been confirmed the day prior, the lack of accountability or timely resolution was both surprising and disruptive. On the first evening of my stay, I was also impacted by excessive noise and the odor of marijuana coming from a neighboring room. While I appreciate that the concern was addressed after being reported, it nonetheless created an uncomfortable first impression. Throughout the week, there were notable inconsistencies in service. I understand and respect the intention behind welcoming local police officers for breakfast to promote a sense of safety; however, the execution appeared to unintentionally disadvantage paying guests. Officers frequently occupied the designated loading and unloading area, limiting access for guests arriving or departing with luggage. Additionally, breakfast offerings were often depleted, leaving guests without the amenities included in their stay. On a separate evening, we visited the on-site restaurant, Bar Harbor, for a late dinner and were reminded of closing times in a manner that felt less than hospitable, despite arriving within operating hours. Taken together, these experiences suggest opportunities for improvement."

"Older property but well maintained and great location to the sights!"