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"The desk staff is awesome, because of them I return to this place love it."

"Wish there was WiFi in room or at least a better area for people to access WiFi especially given how cold it was. Staff were telling us different things about where we could be to access the WiFi. Also, since there’s no cell service except Verizon, they should be more mindful of people reaching the front desk or staff for help. Hot water also ran out of shower after one person showered and the towels smelled funny. "

"The heating was stuck on and I couldn't turn it off and it was unbearable. Walls are incredibly thin."

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"No elevator so had a room on first floor. We could see the ocean beyond the parking lot, but mostly the view was of the parking lot"

"This place was such a pleasant surprise! I didn’t expect much for the price but the location is perfect, the room was fine, and they had a decent free breakfast too. I also appreciate that the pet fee was reasonable. "

"Friendly service and clean. "

"From the moment we checked in, we were amazed at how nice this place is. From hot breakfast in the morning with amazing coffee, to short walk to the discovery trail and the beautiful beach this place has everything you need to make a stay in Long Beach the best ever. We stayed in a ground floor condo with our puppy and we were very pleased at the set up of the grounds for being able to walk the dog around the property, the grounds were immaculate with lots of dog waste bag stations and waste cans around. "

"I love staying here normally and I had high hopes for my first visit since the property was refreshed. The new paint, wallpaper, carpets, and color schemes is perfect, and my King water view room was everything I wanted. *EXCEPT* that when I checked in at 4:15 and asked for a ground floor because my currently-disabled mom wanted to visit (she lives in town) and this hotel doesn't have an elevator. I was told that would be no problem, but that rooms are not ready yet. I get it, that happens, and they would call me as soon as it's ready. I had some food in the lounge restaurant, and went back to the front desk at 5:15. Unfortunately, somehow there was no longer a ground floor room available. On a Tuesday, and the parking lot is mostly empty, so my mom didn't get to visit with me and enjoy a nice view. I'm probably going to stay there again as it's my fave hotel in my former hometown, but if I ever need anything not usual, I'm going to be double and triple checking, otherwise it's a nice place. "