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"A phenomenal stay! So peaceful, which is amazing because there is active construction work going on outside. Couldn’t hear a thing with the window closed and was high up enough to still enjoy the fresh air with the window open. Lovely views. A home away from home. The place was so spotless. Made me feel comfortable immediately. Everything worked. Bathroom was spotless. Water was a little lukewarm but I find this in hotels depending on the time. Not an issue for me personally. Another note, is that there wasn’t a lock on the back of the door. I still felt very safe irrespective of this but for additional peace of mind I think this will be a good addition. Door is keycard access only. Didn’t use it but I visited the laundry room and this too was spotless! 100% will be back. A beautiful ApartHotel. Everyone was friendly and informative. Sam was a diamond upon checkout! :) Roof terrace was lovely too! The attention to detail here is felt from the moment you step into the lobby, get into the lift and into your room. HIGHLY Recommend! :) Thank you Vertus Edit CW! Feel really rested and will definitely be back. "

"Tv apps like Youtube unusable with the wifi, sofa bed unuable, no central ac/heating, only an oil electric heater."

"Very relaxing hotel despite being very close to London tower. The breakfasts were excellent and again very relaxing "

"Very easy to get to using public transit. Hotel was very clean and well maintained"

"Clean room"

"All was very satisfactory - good internet. Comfortable bed. Fan in room was a bonus. No sockets to charge tech was bit disappointing."

"Bombarded with WhatsApp messages to complete a pre-check in form, including credit card for incidental expenses and photo ID, yet when arrived none of this seemed to be on the system and the pre-approved card was of a type not accepted. Attempt to up-sell you early check in etc at every opportunity. Check-in strictly restricted until 3pm, but you can only leave luggage at the hotel if arriving earlier if you’re prepared to pay a charge of £10/item - same with leaving after check out. Room was in a grimy, yet-to-be refurbished part of the building. Hairs in bathroom. No iron in room. "

"Teeny, tiny rooms. Good location. Clean and with basic amenities. There was a free cheese and wine thing, which surprised me."

"The hotel was not nice at all, the rooms were okay but very small. The bed was itchy "