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"Very very happy with my stay. Breakfast was amazing. Staff was amazing. Room was amazing. Beautiful property. Shuttle to sorrento square was a very huge perk at this hotel. I have nothing bad to say at all and if I ever go back I will be staying here again and recommending this hotel to all my friends. Thank you for the amazing service and stay. "

"We stayed in a King bed with sofa bed room. We had 4 adults sharing. The room was very clean and comfortable. The King bed was comfortable and bed sheets were soft. The sofa bed was also comfortable. The mini bar fridge was a nice addition since it was well stocked with drinks & snacks, 1st round free! Only negative about this room was the open shower. It was awkward figuring out who’s showering without someone peeking in. "

"Grear room, excellent helpful staff. Servicing and cleaning of the room was exceptional. Location of the hotel could not be better. Well done to everyone. A couple of gripes though. The roof swimming pool does not open until June 1st. Disappointing for those that like cold water swimming. There is the sea of course but not really suitable close to the hotel. I thought the breakfast was disappointing. The fruit salad seemed to consist of only tinned peaches and lots of pineapple (even in the mixed fruit choice) There was only full fat (UHT) milk or soya (I think?) No skimmed or semi skimmed. The bread choice was disappointing. I cannot comment on the choice in the cooked breakfast as I (despite being British) do not eat them. The staff at breakfast were excellent and very attentive. Well done. Wouls I stay at the hotel again? Yes certainly."

"Lovely hotel with some stand out features; lobby and roof cocktail bars, pool area, lovely refurbished rooms and very friendly staff However, shower was weak and luke warm no complimentary water in rooms and you have to pay once you have used your 5 coffee pods ( not great for 2 people for 4 nights)! Overall though this a great hotel and would be happy to return. "

"Our suite was huge with a powerful shower and very comfortable bed. Housekeeping was excellent! The staff were friendly, fun and helpful - especially the restaurant staff in the afternoon and evening who spent time with us chatting and sharing recommendations. They were the best thing about our stay, and we looked forward to returning from sight seeing to chat to them about our day from the terracw, where the view was fantastic, the best place in Naples! The breakfast was delicious, a la carte and very generous with cakes, pastries and both cold and hot items to order. I had something different every day, amd loved every dish. I also loved the story of the hotel, the art and the classic antiques."

"Perfect location not far from the train station. We used the hotel as a hub for visiting Naples, Pompei and Sorrento. Hotel was excellent, breakfast was great would highly recommend booking this as there was a lot of choice. The rooms are spacious, clean and modern. There is an excellent gym that is has a lot of amenities which was also great for us. 10/10"

"Staff are friendly."

"Excellent hotel and easy access to the train station. The hotel has an amazing breakfast. The area around hotel has decent food but when in central Napoli there is better."

"Palazzo Caracciolo has been our go-to hotel for over a decade whenever we visit Naples, we go there once a year since my family leaves there. The staff is consistently fantastic, always helpful and courteous. Gennaro DS is the best!"