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"Beautiful hotel, a real asset when visiting Bielefeld. Gorgeous combination of heritage and future hospitality. Enjoyed the location, the modern lobby spaces, quick check-in, uncomplicated yet again memorable, maybe a welcome beverage in the lobby would be nice just to top the luxurious premium experience one has come to expect from a Steigenberger property. My warm was very comfortable, modern, very good air-conditioning, bedding and the huge TV, nice hairdryer in the bathroom. Also amenities in the bathroom could be better including a comb and toothbrush & paste. The complimentary mineral waters are a welcome touch, a welcome note was on the other side literally missing and would certainly enhance the positive hospitality received. Loved my dinner & drinks in the Essbar, and the breakfast is very nice too, also the placement of seating spaces should receive renewed thought since it can get rather full in the Palmengarten. One would also wish that there's an ala carte choice at breakfast too to round up the premium feel of the experience. Overall, a beautiful hotel, very friendly service and location too direct across the central train station. As for me, I recommend the hotel wholeheartedly and would love to stay with you again in the future. Warm Greetings."

"Called us at 430 am and woke up up saying to keep it down. We had been asleep for 6 hours"

"The receptionist, Yvonne, was the best I have ever encountered. She was bending over backwards to help, and as I witnessed, not just to me and my disabled wife, but to every guest who came in. This superb help made our stay at the hotel very enjoyable. In addition, the breakfast was also very good with a wonderful variety of options."

"Stayed only for a night. Spacious room, good breakfast and friendly staff. Good value for money."