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"We arrived on a Thursday evening around 7:30 pm. The check in line was extremely long. We tried to sign up with their app that’s at the back of the line entrance. It said you could check in with your phone to bypass the line but it does not work. We ended up waiting about 30 minutes to get checked in. The room was large and roomy. When I went to wash my hands they have a refillable soap dispenser (yuck)! Plus it was empty. The conditioner in the shower had the gooey residue coming out of the spout. This made me question the cleanliness. The trash can in the room had not been emptied. The casino is super smokey (And we smoke). I will state the staff was extremely friendly and courteous. This was our first stay here. In the future we will stay at The Nugget or The Horseshoe. We’ve had great experiences at both of those hotels. We were disappointed with L’Auberge. "

"Lovely"

"Clean room friendly staff, more casinos nearby "

"Great place! Clean property and great staff!"

" The hotel was very short-staffed, which resulted in us having to wait about 2 hours past check-in before we could get into our room. The staff was very nice and were working hard to meet our needs. They did upgrade us to a suite. The next morning they kept running out of coffee and the breakfast was not up to par."

"I will never stay at this hotel again. Let me list the issues—the air conditioner made a loud popping noise every time it cycled off!! Woke me up repeatedly. The pool was closed indefinitely since they can’t get the chemicals right. I called for a hairdryer as there wasn’t one and was told they would send one up—after 1 1/2 hours I called back and said never mind. The lighted mirror didn’t work in the bathroom. We used the gym but the fridge for water was of course empty—also no exercise mats were available. Lastly, and the least of everything was the water side view was obstructed by the extremely dirty windows. The staff were friendly but overworked and understaffed. It’s like the shell of the hotel was great but all the working parts were missing. Even in the elevator people were talking about how bad the hotel was. Sadly, I had to agree with them. Thankfully we were only here for one night. "

"Only tv is in the bedroom. There is a separate living room but no tv. Breakfast was very poor, food was cold"

"Great place"

"It was great. No complaints. "