Hotel Pension Excellence

Property class: 4

Choose dates to view prices

Close to Vienna Christmas Market and Rathausplatz, Hotel Pension Excellence provides amenities like dry cleaning/laundry services.

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
  • Room service
The current price is AED 311
AED 358 total
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, a desk, and a chair.

Double Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, each with a nightstand and a lamp. There are two framed pictures on the wall.

Triple Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 Bedroom, Kitchen

A compact room with a bed, a small table, two chairs, a sofa, and a window with curtains.

Standard Apartment, 1 Bedroom, Kitchen

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Economy Double Room

A hotel room with a bed, bedside lamps, a desk with a lamp, a chair, and a window with curtains.

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Apartment, 1 King Bed with Sofa bed, Kitchen

A hotel room with a wooden table and chairs, a bed with a metal frame, and a large window with curtains.

Executive Apartment, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Josefstadt, a neighborhood in Vienna, Hotel Pension Excellence is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and travelers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Visit our Vienna travel guide
View more Pensions in Vienna
Map
Alser Strasse 21, Vienna, Vienna, 1080

What's nearby

  • A historic building with a tall central tower and multiple smaller towers, surrounded by a clear blue sky.
    Rathaus
    8 min walk - 0.7 km
  • A grand neoclassical building with a symmetrical facade, large central arches, and statues on the roofline.
    University of Vienna
    8 min walk - 0.7 km
  • A grand historic building with a tall central tower, multiple spires, and a series of flags.
    Rathausplatz
    9 min walk - 0.8 km
  • A bustling Christmas market with stalls and people, a prominent church with a tall spire, and festive lights.
    Vienna Christmas Market
    11 min walk - 1.0 km
  • A historic building with ornate architecture and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    17 min walk - 1.5 km

Getting around

  • Lange Gasse Tram Stop
    1 min walk
  • Spittelau Station
    4 min drive
  • Vienna International Airport (VIE)
    18 min drive

Restaurants

  • Coffee Pirates
    4 min walk
  • Crème de la Crème
    1 min walk
  • Tisch
    5 min walk
  • Freiherz
    2 min walk
  • Via Toledo Enopizzeria - Laudongasse 13 GmbH
    3 min walk

About this property

Hotel Pension Excellence

  • Upscale pension near Vienna Christmas Market
  • Close to Rathausplatz and MuseumsQuartier, Hotel Pension Excellence provides amenities like dry cleaning/laundry services.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-in
    • Multilingual staff, free newspapers, and an elevator
    • Tour/ticket assistance, a 24-hour front desk, and ATM/banking services
  • Room features
  • All guestrooms at Hotel Pension Excellence boast thoughtful touches such as air conditioning, as well as amenities like safes and sound-insulated walls.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bathrooms with showers and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Frequently asked questions

Is Hotel Pension Excellence pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Pension Excellence?

As of 24 October 2026, prices found for a 1-night stay for 2 adults at Hotel Pension Excellence on 2 November 2026 start from AED 311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Hotel Pension Excellence?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Pension Excellence?

Check-out is at noon.

Where is Hotel Pension Excellence located?

Located in Josefstadt, this pension is within a 15-minute walk of St. Anna Children's Hospital, Vienna Christmas Market, and Rathausplatz. MuseumsQuartier and Hofburg Imperial Palace are also within 1 mi (2 km). Lange Gasse Tram Stop is only a 2-minute walk and Skodagasse Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pension Excellence Reviews

7.2

Good

7.6

Cleanliness

7.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 161 reviews
Rating 8 - Good. 58 out of 161 reviews
Rating 6 - Okay. 51 out of 161 reviews
Rating 4 - Poor. 17 out of 161 reviews
Rating 2 - Terrible. 4 out of 161 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff eventually addressed our concerns and moved us to a better room and provided good care. However, I still cannot comprehend the 4 star status that Expedia shows for it. In my view at best it is a 2 star property. It has extremely basic rooms and no amenities.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in walking distance to centre. Hotel was a bit tired, but clean. Staff were pleasant & helpful.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, confortable AND in a great location for transporting yo main touristic points. Perfect for a short stay where you only need a good place to hace a shower, sleep and start with a good breakfast. I recommend ir.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay there: people was really kind and the room was ok. However, I recommend you to improve your breakfast because there was a limited choice. I would have liked to find more cakes 😁
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although not in the centre of Vienna, the hotel is within easy walking distance of the Hofburg and other sites. The restaurants around the hotel are a little cheaper also because they aren’t on the tourist radar. The staff were very accommodating and pleasant to talk to. The hotel itself is very nice, the dining area in particular is well decorated. The breakfast was good, with muesli, fruit, hams and cheeses on offer as well as cooked eggs. My room was modern and clean, the bathroom had a slightly odd layout and the shower was a little grotty (not dirty but just typical discolouration in older showers). I really enjoyed my stay and would visit again if in Vienna.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Staff & service, amenities
The hotel was okay for what we needed. All staff with the exception of one were excellent. The younger guy on the desk on arrival perhaps could have been a bit more welcoming and given a bit more information about our stay. Would have been really nice to have a kettle in the room or access to the coffee machine available throughout the day. At times it was so cold and wanted to just come back to the room and relax but a hot drink would be nice. The rooms were generally clean. Location was good for the Christmas market and not too far from the airport. Lots of coffee shops, noodle bars, kebabs and pharmacies but choices of restaurants were limited..
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Reception staff were friendly and helpful. The breakfast was okay but the bread wasn’t always fresh. The room attendant didn’t always provide clean towels but hung the used ones back up if they weren’t dirty. The room attendant didn’t always provide new toilet rolls even when there were none left. The safe didn’t have instructions in English and after making the reception aware, nothing happened. I found it difficult to get to sleep as the trams ran right outside my bedroom window. I was woken up earlier than I would have liked because of this. The WI-FI was poor and I ended up using my data as a work-around.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Clean hotel, good service.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent value for the money. Great wifi spacious rooms right in the center for a super cheap price!
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
its perfect.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Charming building, very helpful multilingual staff, quiet at night, and some entertaining artwork on the walls. What more could you want? A yarn shop next door? It's there. A perfect place to stay.
Stayed 4 nights in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
- Dirty room - Air-conditioning didn't work and despite my reclamation nobody would fix it - Nice and polite feminine personnel - the pillows and blankets were dirty, as well as the sofa-bed All and all it was ok, especially the connections to city centre worked well.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opphold under Solotur

Helt Helt Ok. Greit for 2 netter
Stayed 2 nights in May 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too noisy for the heating machine, even we turn off the heating machine. Unable for sleeping whole night.
Stayed 3 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cold service, monotonous breakfast, dirty and worst of all - no hot water in the bathroom. The water was barely warm. Only one key to the room - very inconvenient. Mold in the bathroom. Extremely dissatisfied.
Stayed 6 nights in Dec 2022
Verified review

6/10 Okay

Disliked: Cleanliness

Hotel is far and service is bad also.

Hotel was ok not so good or bad. Hotel is far like 25 min by walk from Vienna city center like Opera.Breakfast was not so good, but that Chinese or Korean girl who served breakfast really good and helpful.Hotel cleaning was not good stayed with family 4 nights just changed towels two times, didn't changed bed sheets and didn't clean even bathroom also.Really bad service. If new going guest think hotel is close to city as hotel menion, don't trust on them it's far and old hotel and even they say 4 star hotel, but hotel condition and service is like 2 or 3 star hotel. I don't recommended this hotel for myself or someone else also, if next time, i'll travel to Vienna again.
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre propre, lit confortable et spacieux. La TV ne fonctionnait pas, seule petite remarque
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness
Leider hat die Heizung nicht funktioniert als ich gekommen bin am Abig war das Zimmer eiskalt. Erst nach Reklamation wurde ein Ofen gebracht der das Zimmer nach 4h auf eine normale Temperatur gebracht hat also erste Nacht im gefroren. Ich hätte erwartet das hier am Preis was erlassen wird leider keine Reaktion. Daher nicht zum empfehlen.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Freundliches Personal. Zimmer ausreichend groß. Alles ruhig, in schönem Altbau. Alles zweckmäßig. Frühstück reichhaltig. Ich war sehr zufrieden.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima posizione e camere confortevoli La struttura si trova in una posizione ideale: la fermata del tram è proprio di fronte e la Rathausplatz è raggiungibile a piedi in cinque minuti. La camera era calda, pulita e accogliente. La colazione non è particolarmente ricca, ma nel complesso adeguata. Buona soluzione per un soggiorno pratico e vicino al centro.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness

Lever ikke op til, at være et 4 stjernet hotel.

Smukt hotel med flot indretning, dog noget mindre end forventet. Specielt parkeringspladsen, der som havde 5 pladser! Rengøringen kunne gøres meget bedre, der blev ikke skiftet sengetøj eller lagn én eneste gang! Trods der blev sat rengøringsskilt op foran døren til værelset. Så blev der kun støvsuget og tømt skraldespande. Hverken toilet eller vask samt spejl blev rengjort, hvilket er for ringe! Ligeledes manglede der opfyldning af både toiletpapir og håndsæbe som vi selv måtte påpege manglede. Morgenmaden var fin, men meget lidt udvalg og dårlig kvalitet af juice. Så alt i alt ikke den størreste begejstring, som man forventede af et 4 stjernet hotel.
Stayed 5 nights in Jul 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Das Hotel macht den Eindruck, auf Verschleiß gefahren zu werden: Lose Handtuch- und Toilettenpapierhalter, der WLAN-AP hängt am LAN-Kabel von der Decke, mit der Tischplatte des einbeingen Tisches im Frühstücksraum kann man Kinderwippe spielen, der Duschkopf ist verkalkt und verschimmelt, der Aufzug defekt... Kurz: Für das aufgerufene Geld bekommt man in Wien anderenorts deutlich besseres.
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service

Renovierungsbedürftig!!!

Service OK. Dame an der Rezeption👌TOP. Servicepersonal beim Frühstück, macht nur das was es muss. Fragen dauern, etwas länger, insgesamt nicht wirklich aufmerksam. Reinigungspersonal: Ein SKANDAL, es gab Blutflecken auf dem Zwischenlaken & Gr. Urinflecken auf den Matratzen. FOTOS vorhanden!!! Zimmer sonst sauber. Bad ok geputzt. Zimmer renovierungsbedürftig! Betten NEU. Laminat neu, knarzt wie ab!
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkompliziert
Stayed 1 night in Nov 2024