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ARCOTEL AQ Wien

4.0 star property

Choose dates to view prices

Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at ARCOTEL AQ Wien. Free in-room WiFi is available to all guests, along with a bar and a 24-hour health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is AED 341
AED 384 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 65 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 6.90 per day(981 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is ARCOTEL AQ Wien pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ARCOTEL AQ Wien?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at ARCOTEL AQ Wien on 7 June 2026 start from AED 341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ARCOTEL AQ Wien?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ARCOTEL AQ Wien?

Check-out is at 11:00 AM.

Does ARCOTEL AQ Wien provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65 per vehicle applies.

Where is ARCOTEL AQ Wien located?

Located in Alsergrund, this hotel is within 1 mi (2 km) of Danube River and University of Vienna. Vienna Christmas Market and Stephansplatz are also within 2 mi (3 km). Franz Josefs S-Bahn is only a 2-minute walk and Althanstraße Tram Stop is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 53 out of 72 reviews
Rating 8 - Good. 16 out of 72 reviews
Rating 6 - Okay. 2 out of 72 reviews
Rating 4 - Poor. 0 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

Reviews

Verified

8/10 Good

Juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, staff really friendly, clean and quiet room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Yumiko

Liked: Cleanliness, amenities
Nice room spacious enough for one to stay for a week, good breakfast
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Paul

Everything: room, location, but, most of all, staff - always cheerful, friendly and helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

LASZLO

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room waited for me. Very comfortable bed was an asset and the breakfast was delicious with great selection of food. Recommended Hotel!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Øyvind

Liked: Cleanliness, staff & service, amenities
Very nice and with quiet rooms. Only rooms on 5th and 6th floor. Nice bar and very good breakfast. Shoort walk to inner city (City center).
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities
The staffs were welcoming and respectful. Overall, I enjoyed my stay, my room was clean. But it would be better if a mini fridge was there.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Arcotel AQ. The room was large and comfortable, perfectly clean. The gym contains all the equipment you need for a good workout. The breakfast was great quality with a wide range of hot and cold food and drink. It is situated near a metro station and a tram station with easy access to the centre. I would definitely stay here again.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very clean, bed comfortable, and quite spacious. The only addition which would have been beneficial would have been a mini fridge, as my room did not have one. It was nice to have the addition of the gym, which was very clean, and had well maintained equipment. The location of the hotel was convenient, with public transport links, shops, and restaurants nearby. However, it was also not far to walk into the main centre. Staff were helpful although my interactions with them were limited. Overall I would highly recommend!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, brand new and extremely clean! The tram was directly across the street and there is a supermarket right next door. The staff were amazing and extremely kind!
Stayed 14 nights in May 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are large and well appointed, including a large balcony with seating. The hotel is on the 5th and 6th floors, so an elevator up to reception. The breakfast provided lots of food options.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, good breakfast. No hotel parking but there is available a nearby city parking
Stayed 1 night in Sep 2025
Verified

8/10 Good

ALEKSANDAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, staff was very friendly and accommodating. Food was good and generous. Rooms a decent and quiet.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Cherry

Liked: Cleanliness, staff & service, amenities
Perfectly functional, hotel is a little out of the central area but very quick in using S-Bahn. It's located in the business area so there are food options but they are quite generic. Hotel breakfast was excellent and given the location I would definitely recommend for ease.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Mathias Krogh

Liked: Cleanliness, staff & service
Comfy bed and comforters. Room in nice condition. Didn’t really like the open shower as water goes out everywhere in the “bathroom” + it’s very cold to get out of it. Was a bit difficult to find the staff in the reception area at times, as they are seated behind a curtain most of the time. But overall a good place to stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel definitely 4 star !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alec

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really wonderful stay at the Arcotel during our time in Vienna. The whole place felt very modern and clean, which we appreciated as soon as we walked in. One of the best features was the option for self-check-in and check-out; it made the whole process so quick and seamless, though the staff was still right there to be helpful. Every time we had a question, they were quick to address it with a great attitude. The location turned out to be very convenient as well. It is only about a two-minute walk to the tram station, so getting into the center of the city or to any of the major sights was incredibly easy. They also have a good-sized gym and a nice bar on-site. We didn't actually have a chance to use them while we were there, but it was nice to know they were available. Overall, it was a great experience and a very comfortable home base for our visit.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sayif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and cleanliness was great. Access to transport was very good and in a quiet area of the city.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Hernandes

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Laimas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more points
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ninos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Hotel
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Özer

Liked: Staff & service, amenities
Perdelerde kirliydi onun dşında herşey çok iyidi
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

KIHUN

객실도 깨끗하고 직원들도 모두 친절했습니다.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Caroline

Liked: Staff & service, property conditions & facilities
Rummet var inte klart kl 15 när vi kom då städningen var sen. Och skulle ha städats under vistelsen men det gjordes aldrig. Kompenserades med kaffe båda gångerna. Antagligen underdimensionerade på städpersonal. Ligger ganska off men för priset är det acceptabelt och standarden är bra.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sylvain

Liked: Cleanliness, staff & service, amenities
Il n'y a rien que nous ayons particulièrement apprécié. Le check-in est un peu froid et impersonnel (en fait il faut compléter soi-même sa fiche sur une tablette.). L'hôtel et la chambre sont confortables et bien agencés, mais sans charme. Le quartier est un peu excentré mais bien desservi par les transports en commun. Le petit déjeuner est aseptisé : tout est là, mais rien n'est appétissant sauf le pain et les croissants.
Stayed 5 nights in Dec 2025