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Palm River Hotel

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Luxury
5.0 star property
9.6

Exceptional

Tranquil escape by Victoria Falls

Surrounded by the serene beauty of Victoria Falls, this property offers a tranquil escape with lovely rooms and an amazing setting. Delight in outdoor dining with views of hippos, savor plentiful and tasty dishes, and unwind in the pristine pool.

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is AED 1,769
AED 2,078 total
includes taxes & fees
21 May - 22 May

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  • Pool
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9.8 out of 10, Exceptional, 145 reviews
The price is AED 2,070
AED 2,432 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Palm River Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Palm River Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Palm River Hotel on 21 May 2026 start from AED 1,769, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palm River Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palm River Hotel?

Check-in start time: 11:00 AM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palm River Hotel?

Check-out is at 2:00 PM.

Where is Palm River Hotel located?

Situated on a river, this luxury hotel is steps from Victoria Falls National Park and 1.8 mi (2.9 km) from Zambezi National Park. Victoria Falls and Devil's Pool are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

10

Cleanliness

9.8

Amenities

9.6

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 41 out of 48 reviews
Rating 8 - Good. 5 out of 48 reviews
Rating 6 - Okay. 1 out of 48 reviews
Rating 4 - Poor. 0 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

Reviews

Verified

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, calm setting on the river and convenient transfers to town and airport
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely room, gym was really good to have and the staff very kind.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, wonderful caring staff
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Chef, comfortable rooms, excellent service.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay and the staff was excellent.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Tanaka

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless the staff was exceptionally top notch esp Viola,overally l was very impressed for someone based in the US working in the hospitality industry and seeing the standards comparable to the US standards.Me and my wife we really enjoyed l would love to come back again we had a great time at the Palm river.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Deborah

Liked: Amenities
Beautiful place with friendly and efficient staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Alistair

Liked: Amenities
Beautiful grounds, fantastic facilities and very attentive wonderful staff.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and luxurious hotel it was just what we needed after a long safari. You will not be disappointed 5 Star place and the restaurants is excellent!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience I’ve had in Victoria Falls and worth the price. The rooms are top class, meals excellent. The views on the Hotel are perfect.
Stayed 1 night in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
The hotel had a beautiful location along side the Zambezi River. We were looking forward to a relaxing 3 night stay coming off a 9 night safari. Unfortunately during our stay, the pool area was taken over by several large families with loads of children. If you are looking for a hotel with a peaceful setting, the Palm River Hotel may not be for you
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Maryada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Large grounds with lot of greenery and Zambezi river as back drop. River cruise right off back of hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property Right on Zambezi river. You will want to stay forever. Staff is attentive and the ground's are magnificent!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is a unique and beautiful hotel. The staff are all extremely helpful and the ambience is lovely. We were also blessed to have seen an elephant literally almost next to us whilst having a drink in the grounds.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Spectacular property with dedicated service
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
If you want a nice hotel on the Zambezi River this is the place to stay. It is not in town and about 10 to 15 minutes away depending on where you are going. But very relaxing on the river.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The staff was great. The rooms beautiful. Breakfast and Dining faciliites were very good. We enjoyed High Tea, served as it should be. I would definitely stay here again.
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Grace.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top of the art ,,(, a real 5 star,)hotel Absolutely new and clean in every aspect Staff alert and professional Would not hesitate to recommend this place to friends and family Will be back to stay again if given the opportunity
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Option

Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was far above expectations. Spacious rooms, large balcony and huge luxurious bathroom. Bar area was right by the river with incredible views. Outdoor dining in beautiful grounds. Lovely.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location on Zambezi river is stunning. Sunset cruise leaves from hotel jetty. Some animals in hotel grounds. Staff very polite and helpful. Courtesy bus to town. All in all beautiful.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Andrew

Liked food and service although turn down didn’t turn up on our second night . Beautiful grounds and view of river Rooms a bit basic cold bathroom heating didn’t work. No magnifying mirror in bathroom . Shower very good but would also like a separate hand shower so as not to get hair wet especially for women .
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Steven

So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was fabulous! We missed the elephants, but the hippos in the evening ---- amazing!
Stayed 2 nights in Oct 2025