This charming guesthouse near the Port of Venice offers travelers an authentic taste of the city's beauty while providing a convenient base for exploration
Grand Canal Suites sits close to the Port of Venice, providing a smoke-free retreat with complimentary in-room WiFi. Travelers can easily explore nearby attractions including Piazzale Roma and the iconic St. Mark's Square.
Located in Santa Croce, a neighborhood in Venice, Grand Canal Suites is near a train station and on the waterfront. Rialto Bridge and St. Mark's Basilica are notable landmarks, and some of the area's activities can be experienced at Port of Venice and Tronchetto Waterbus Stop. San Giuliano Park and Maritime Station are also worth visiting. Visit our Venice travel guide
Close to St. Mark's Square and Grand Canal, Grand Canal Suites has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
Multilingual staff and smoke-free premises
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and sound-insulated walls.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
3 floors
Built in 1600
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Blackout drapes
Down comforter
Premium bedding
Bathroom
Bidet
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV
More
Air conditioning (climate-controlled)
Heating
Individual decor
Individual furnishings
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests must contact the property at least 7 days prior the arrival date to arrange check-in.
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 35 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 35 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042B498K7Z8FM
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Grand Canal Suites Condo Venice
Grand Canal Suites Condo
Grand Canal Suites Venice
Grand Canal Suites Venice
Grand Canal Suites Guesthouse
Grand Canal Suites Guesthouse Venice
Frequently asked questions
Is Grand Canal Suites pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Grand Canal Suites?
As of 1 May 2026, prices found for a 1-night stay for 2 adults at Grand Canal Suites on 12 May 2026 start from AED 747, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
This property doesn't offer parking.
What time is check-in at Grand Canal Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Grand Canal Suites?
Check-out is at 10 AM.
Where is Grand Canal Suites located?
Located in Santa Croce, this guesthouse is within a 5-minute walk of Piazzale Roma and Grand Canal. Port of Venice and Tronchetto Waterbus Stop are also within 15 minutes. Venezia Tronchetto Station is 17 minutes by foot and Venice Santa Lucia Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Grand Canal Suites Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.8
Location
7.4
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 125 out of 319 reviews
10 - Excellent
125
Rating 8 - Good. 71 out of 319 reviews
8 - Good
71
Rating 6 - Okay. 56 out of 319 reviews
6 - Okay
56
Rating 4 - Poor. 33 out of 319 reviews
4 - Poor
33
Rating 2 - Terrible. 34 out of 319 reviews
2 - Terrible
34
Reviews
Verified
6/10 Okay
Travis
14 September 2025
Liked: Cleanliness
Great location - minutes away from train station. Room was basic but good size. Bathroom okay, but shower was small and awkward to get in and out of.
Travis
Stayed 3 nights in Sep 2025
Verified
6/10 Okay
Helen
5 April 2026
Disliked: Amenities
The location was really good, across from the railway station, just what we needed. The room itself was spacious and had many amenities such as a full kitchen and communal area where you could relax. The bedroom and bed was large and comfortable apart from the pillows that were a bit solid! The place needs some money investing in it. You can see where some repairs were done but not well! There was coving missing and the paint didn’t blend. There were issues with floor, it had holes in it where stones were loose and cracks in the wall. The bathroom was functional but again needs investment. There were temperature controls in the room but these could not be adjusted so there was no working AC, the room was very warm. The TV did not work, it wouldn’t turn on, I did inform the host and they said they would fix it for the next guest. Whilst we didn’t need it, someone might have been more annoyed. Communication with the host was good, I am sure if I insisted someone fix the TV same day they would have. All of my questions were answered promptly. Check out time is a little early at 10am but just dealt with it. Overall, it was an okay stay, it did the job, just don’t expect perfection.
It's not staffed and response to questions was poor. Very small shower. It is close to the train station and transportation square. Nice views.
Sterling
Stayed 2 nights in Sep 2025
Verified
10/10 Excellent
Ruth
19 June 2025
Great stay! Very clean had everything we needed. There is no reception, however the owners were readily available for questions. Process to getting into our room was easy via messaging the owner had sent a few days prior to our arrival.
Overall the stay was great. Getting to store our luggage before checkin was a nice plus. Outside the property was dirty and had a scammer, but I can’t blame the hotel for that.
Excellent view from our room of the canal. Room was comfortable and clean. This is a third floor room with stairs only. But Venice is nothing but stairs anyway.
A large and clean room at a location very close to station. View on the canal was a nice bonus.
Levon
Stayed 1 night in Feb 2024
Verified
6/10 Okay
Les
10 October 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
I don’t think AC worked. Didn’t see any controls anywhere. Entrance looks like you are walking into a very rough place but rooms are clean and presentable, but very basic. Supplies are extremely minimal. No food items whatsoever. I did not compare prices, so I cannot speak for value. The location was excellent, and we felt safe. Door and walls are paper thin. That all said, we did have a nice stay!
Great rooom with all the needed amenities: extra towels, body wash, extra pillows, closet with hangers, safe box, blow dryer, towel warmer. Room/bathroom was very clean. Great location next to the main canal and about a 10 minute walk from the train station. Would definitely recommend this place.
Jennifer
Stayed 1 night in Feb 2024
Verified
6/10 Okay
Claudio
6 May 2024
Disliked: Property conditions & facilities
Strategic position with a great view. The room is very basic for the price but considering it's Venice it's fair enough I guess.
It was a little bit of a strange experience, but a clean room and great view! Communication all happens on the day of arrival, which was a bit worrying for planning, but it all worked out great! Only downside is no AC
The room looked fine online but looks can be deceiving. The wall behind the bed is filthy don’t think it’s been washed in years. The shower grout lines are black in many areas, black mold? No drinking glasses not even in the common area. So don’t buy a bottle of wine unless you are ok with drinking it directly from the bottle! Location was fine as it is directly on the grand canal. No view from our window. We were in room 4. Mattress and pillows were hard as rock! Oh and many many stairs to navigate and some of the metal rods that hold the carpet are loose and in the middle of the step, we kept kicking them back so we didn’t trip on them. All in all stay away….stay far far away!
Michele
Stayed 2 nights in Oct 2025
Verified
6/10 Okay
Barbara I
2 June 2025
Liked: Cleanliness
Disliked: Amenities
The location was good, The building in the picture is not the building, its the one across the river. There was no air condition and no stairs. Very difficult to carry bags up so many flights of stairs if you are partially handicap. There was no mention of it in the description of the building.
Stay here ONLY if you need to be next to the train station.
The good:
5 minutes away and can see train station from this apt/hotel. Awesome view from the “common area” window. Easy access to food and shops. Off site staff replied quickly to my emails.
The not so good:
Cool outside in early May but inside room was 30c/86f - opened windows but that just let in all the mosquitoes! Staff said they couldn’t turn AC on till later in the month when it’s warmer. It worked out since 2nd day had a cold shower (no hot water!) instant wake up to catch 6am train.
Don’t count on WiFi as it was virtually useless ( maybe turned off in the evening?)
This was a lovely stay for our first time in Venice. We had a great view of the canal and the room was very spacious. The only challenge was walking up the stairs with our luggage since there is no elevator but other than that, it was very convenient location and beautiful place. Just an FYI, it is mentioned on the description that there in no staff on site. They were good about keeping contact via WhatsApp. Also, you cannot control the thermostat. Luckily it was cool enough at night to not need that ( for the hot bodies out there).
Ricardo
Stayed 2 nights in Sep 2024
Verified
4/10 Poor
Tyler
14 July 2024
Liked: Cleanliness
Disliked: Staff & service
The Grand Canal Hotel is clean and conveniently located near the train station. However, our stay was disappointing. The air conditioning couldn't cool our room below 27°C, and the pre-arrival process was tedious with numerous messages, links, and a document uploads.
Additionally, there is no staff on-site. Despite booking a suite, it felt more like a hostel than a hotel, with a shared common area just outside our room door. It did not meet our expectations.
Tyler
Stayed 1 night in Jul 2024
Verified
6/10 Okay
BALRAJ
1 September 2023
Entrance door lock was not working. Random people were coming inside and asking if room was available. No elevator or Lift. To carry luggage 3 floors on stairs was not easy. Rooms were good size and comfortable. Could improve if restroom or toilet and small pantry for tea and coffee are added to the common area.
Other than check-in, great hotel. This hotel does not have a front desk - it is a coded building. We were on a cruise before staying here, so didn’t realize we needed a code to get in. We called upon arrival, and completed the necessary documents, and were told we could get the code quickly, but it took over and hour and a half and we had to call back multiple times. Also, you need WhatsApp or internet to receive and complete the necessary check-in documents. Once in, it was fine. Safe, clean room with a nice view.
The common room was lovely but the room itself was cold, could not get a response on how to turn heat on. There was still garbage in the bathroom, other peoples left overs in fridge and the shower is extremely small. There is no atmosphere to the room what so ever. The safe can be picked up and carried away and the doors can easily be opened with a credit card! The only good thing ws the location and the view.