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Hotel Neptuno Playa & Spa

4.0 star property
Travelers find tranquility at this beachfront hotel where ocean views meet relaxation, complete with soothing spa treatments and satisfying on-site dining

Choose dates to view prices

Hotel Neptuno Playa & Spa overlooks Malvarrosa Beach, offering a peaceful coastal retreat. Enjoy a massage at the spa or meals at Restaurante Tridente. Free in-room WiFi and convenient dry cleaning/laundry services ensure a comfortable stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
The current price is AED 531
AED 585 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged
  • Spa fee: EUR 15 per person per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Is Hotel Neptuno Playa & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Neptuno Playa & Spa?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Neptuno Playa & Spa on 25 May 2026 start from AED 531, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Neptuno Playa & Spa?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Neptuno Playa & Spa?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Neptuno Playa & Spa located?

Located in El Cabanyal, this beachfront hotel is connected to the convention center and within 3 mi (5 km) of Malvarrosa Beach, Port of Valencia, and Prince Felipe Museum of Sciences. City of Arts and Sciences and Estación del Norte are also within 6 mi (10 km). Maritim-Serreria Station is 17 minutes by foot and Ayora Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 462 out of 949 reviews
Rating 8 - Good. 373 out of 949 reviews
Rating 6 - Okay. 77 out of 949 reviews
Rating 4 - Poor. 24 out of 949 reviews
Rating 2 - Terrible. 13 out of 949 reviews

Reviews

Verified

10/10 Excellent

lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, room and hotel clean
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff were very friendly. The location was great too, right on the beach and central. You do have to pay extra to use the spa.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room | Staff helpful and friendly | Beach viewbwas great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the beach.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities
This is one of my favorite hotels in Spain. Room was large enough and the spa massage was great. There are so many food options and all were great
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Juliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of dining nearby. Beach right outside.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Florian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025
Verified

8/10 Good

MAX JOSUE

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious. Amenities were great. This hotel actually gives you free water and soft drinks daily which was awesome! Only issue was that the walls are not sound proof so it can be difficult to sleep. Being close to the beach was still nice.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, on the beach
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel with nice restaurant
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helped with any issues we had.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean, friendly personal. Restaurant and Gym could be improved
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Yselb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a convenient location, everything is clean and the staff is quite friendly.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront, super clean, welcoming property. Would love to return to.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and clean property. I would definitely recommend a Sea View, as we greatly enjoyed the ability to enjoy the beach from our room.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Livio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very confortable, junior suite large and well equipped. Breackfast excellent and personnel as well. Very good stay, reccomended
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right on the beach. We had a junior suite with seaview and were able to wake up and watch the sunrise from bed! Room was very comfortable and the bathroom was spacious. Decent breakfast. We had lunch in the restaurant one afternoon and it was excellent value.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel if you want to be on spot. One of the best „Town beaches“, good location to walk to anything you need. We had a nice Beachview room, also the terrace has a nice view. Be aware that a lot of nightclub‘s are nearby - good for Entertainment, maybe bad for good sleep :) Overall good experience with staff and accommodation 👍
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Our little break away

The hotel was easy to find and only a short walk away from the metro line. The hotel and our room itself were very clean and the staff behind reception were friendly and accommodating. We'd certainly stop again.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, good premium design. Nice breakfast. Convenient public transport to downtown Valencia. Easy parking, however a bit scary due to the ‚unofficial parking guards‘.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right on the beach and close to transport links into the city. Thought €18 was expensive for breakfast, so we ate out. But lots of restaurants nearby that were a cheaper alternative.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple breakfast for a lot of money (18€). Coffee is rarely good in Spain (check out Italy!) but this coffee really was baaad. Staff was friendly, location OK, but price too high
Stayed 1 night in Nov 2024