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"The room was very clean, and the overall place was well maintained. The on-site restaurant was great. The staff was excellent. We will definitely be back."

"Excellent desk person."

"Everything was just so beautiful. The only issue I had was with the shower water being so cold. I took a shower in extremely cold water. Other than that, everything else was great. "

"Room was clean - breakfast was good and various options "

"We had a nice stay at the Courtyard by Marriott Troy. Not sure we felt totally safe in that neighborhood. Other than that all was well with the staff, service and accommodations."

"Second stay there, best benefit if you have a kitchen is the Trader Joes within a walking distance. I do recommend staying here, pool/hot tub time is conditional to others staying there, but they are nice. "

"Room #1 was freezing and the heating didn’t work. The staff were helpful and moved me to room #2, which was also freezing. But, in room number #2 the barely functioning heater was able to raise the temp to a barely tolerable temp. I staid snuggled in bed and got a lot of reading done. "

"Berkshires Untold is an old roadside motel that has been very spiffed up. The rooms are small but clean, comfortable, and nicely decorated and updated. Our bed was comfy with high end linens and a nice updated bathroom. The major drawback to the room is the very noisy HVAC unit. There's a super cozy, attractive lounge area and a charming little restaurant and bar. The menu is small but the food is quite good and having an onsite restaurant is convenient. The price we paid for a very off season Saturday night was excellent, but the rates really jack up during the summer Tanglewood season, far beyond what one would expect for a small motel room. The staff is friendly and professional, and dogs are welcome for an $85 fee. All in all, this is a very nice and sometimes very affordable Berkshires option. "

"Room was comfortable and quiet. Staff accommodated a request to change rooms after check-in as we discovered there was someone next door who was constantly on the phone speaking loudly in a voice that carried on something business related. Relocating us was very appreciated."