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"Maravilhoso hotel, lugar lindo, comida muito boa, piscinas, vista maravilhosa, quarto muito bom, atendentes prestativas e amorosas."

"Sadly there were other things that were wrong. I’ve stayed at the hotel before and felt the last time that some of the staff weren’t great. But there was one particular young guy on Reception who was really quite rude. Breakfast was cold with not much selection. I have to say the Staff serving breakfast were really helpful. We didn’t have a kettle on in the room, we had an issue with hot water, there was a children’s party which we weren’t notified of around the swimming pool which is quite noisy. It was a little disappointing, but I have to say that Fabio, the manager handled our complaint well. We just wish that everything has been perfect as this was an anniversary "

"Pool and spa timing was wierd . We stayed with family never got a chance when we are back from sightseeing its done . Kids timing was more difficult to use . Not worth the money .staff was nice"

"Personal y limpieza un 10,ubicacion muy buena."

"Great hotel very clean nice staff"

"Clean, comfortable bed, pillows, sheets! Great shower, bathroom. Beautiful environment. Friendly staff. "

"The property looks like it is very close to the train station on a map, but the reality is quite different. More than 1km away from the city, on the wrong side of the rail tracks in a dreadful location. The hotel is modern and very clean, but no hot water for a shower, either in the evening or morning is very poor for any star of hotel. When i mentioned upon checking out, the receptionist good careless. The restaurant is close, so is the gym and meeting rooms. Breakfast was to be a voucher for somewhere not exactly next door, or a box. Not delivered to the room. I chose to take mine away as I had an early check out. This 'bag' was not forthcoming coming after paying the city tax etc, I literally had to ask! I use hotels.com often and stay in Italy, often. I am used to a less than warm reception (which isn’t right) but this place was empty and the attitude was terrible. I won't be staying here again. "

"Fantastic place! Very clean, front desk staff great and helpful, and room wonderful- smallish but sufficient. Best aspect of hotel was location-frequent city bus to and from train station came down main road (via Grande) with stop near hotel."

"Everything was great!"