Search Villas in Twin Lakes

"good"

"Booking was easy. Check in, no problem. Requested to be away from elevators and lobby due to traffic and events late at night. Reservation at the main indoor restaurant was poorly ran. Hostess never called my party so we were forced to take our dinner to go and eat it in our room. Thankfully the food was surprisingly good, at all locations in the hotel. Pool was great - water temp was warm (aka perfect). Loved mobile ordering food and drinks! It saved on so much time. Overall, a good experience."

"Staff was amazing, we stayed for our six year wedding anniversary, upon checking in, we were gifted a free bottle of champagne and breakfast room service free of charge to help make our celebration special. Beautiful property "

"The AC unit didn’t work and or the heat unit so the room was extremely cold. The hot tub was filled with dirt and rides to the top. The vending machines didn’t work the front desk lady was pretty rude. The doors were all banged up and had gaps underneath them so you could hear everything that was going on inside or out. There was also crackheads and prostitutes that were living on property. "

"Room was weird, door moved Everytime someone entered the hotel, our room had a joint door to another room blocked by a couch and I'm sure they heard us like we heard them, after a walk we came back to find ants in our bathroom "

"Rooms are small, but clean. "

"It was ok rooms were noisy can here everything in hall and in next room "

"Wonderful place for families "

"The staff was super friendly. Room was clean. We had a small issue with our room door but the staff was quick to help us to a new room without hesitation. All in all a nice hotel . Would definitely stay again "