Located near Tulum National Park, Hotel Muyu Tulum offers a peaceful retreat. Enjoy a continental breakfast to energize your day, and relax on the rooftop terrace or by the outdoor pool with sun loungers. The 24-hour front desk and attentive staff ensure a smooth stay.
Located in Tulum, Hotel Muyu Tulum is in the city center. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Gran Cenote. Las Palmas Public Beach and Tulum Beach are two other places to visit that come recommended. Visit our Tulum travel guide
Located close to Las Palmas Public Beach and Playa Paraiso, Hotel Muyu Tulum provides free continental breakfast, a rooftop terrace, and a garden. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool along with sun loungers
Free self parking
Bike rentals, outdoor furniture, and luggage storage
Tour/ticket assistance, a 24-hour front desk, and concierge services
Room features
All guestrooms at Hotel Muyu Tulum boast comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and room service.
Extra amenities include:
Bathrooms with rainfall showers and free toiletries
Free continental breakfast available daily 7:30 AM to 9:30 AM
A bar/lounge
A restaurant
Things to do
Bicycle rentals
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Pool loungers
Rooftop terrace
Accessibility
No elevator
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV
Netflix
Food and drink
Room service
More
Access via exterior corridors
Air conditioning (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between May 8 and May 17.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Muyu Tulum Hotel
Hotel Muyu Tulum Tulum
Hotel Muyu Tulum Hotel Tulum
Frequently asked questions
Does Hotel Muyu Tulum have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–7:00 PM.
How much does it cost to stay at Hotel Muyu Tulum?
As of 7 March 2026, prices found for a 1-night stay for 2 adults at Hotel Muyu Tulum on 8 March 2026 start from AED 397, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Muyu Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Muyu Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Muyu Tulum?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Muyu Tulum located?
Located in Tulum City Center, this hotel is within 3 mi (5 km) of Tulum National Park, Tulum Mayan Ruins, and Gran Cenote. Las Palmas Public Beach and Tulum Beach are also within 6 mi (10 km).
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Reviews
Hotel Muyu Tulum Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I feel bad giving the Muyu Tulum a bad review, the hotel is really nice, and the staff is terrific. The hotel itself is clean, well and designed. But the property itself has the bad luck of being situated at what has to be the noisiest corner in Tulum. Trucks, cars and people are scream by all day and night. And when the traffic finally lets up, it’s the local bars and clubs blasting their music until the early morning hours. If you’re a very hard sleeper, you’ll do well. If not, you won’t sleep for six nights like me.
El baño tiene las llaves de regadera y lavamanos oxidadas. No hay elevador y para una persona con problemas de mobilidad, el que el desayunador este en el 3 piso es un problema. La recepcion pasa vacia la mayoria del tiempo. Los colchones de las camas, son demasiado blandos.
Check in rápido, habitaciones cómodas, muy buena ubicación cerca de supermercados y restaurantes, a 10 minutos de la central de autobuses, desayuno delicioso. Volveremos ahora con la familia.
Quite an ordinary hotel with small rooms, little character, and few amenities, although the staff was helpful enough. The location one block from the main boulevard was surprisingly noisy and there was construction going on -- this is not the best area of Tulum to be staying.
Quite new, modern place in the heart of Tulum proper.
Our room was on the “smallish” side, yet still comfortable.
The front desk personnel were very helpful, A++.
Very clean rooms, new hotel, friendly, helpful staff, good location. Enjoyed our stay very much. Could use a little less bleach during cleaning of the bathrooms, but you know it's clean!
The hotel was very clean, incredible staff and overall an excellent experience. Only downside was there was only a very thin sheet on our beds, so with the A/C on, it got chilly. A duvet would be amazing, but aside from that, outstanding!
Me gusto el hotel es cómodo cuenta con estacionamiento afuera del hotel pero es seguro el personal es amable. Volvería a hospedarme. El desayuno es continental no es mucho pero está bien para resolver.
El estacionamiento está fuera del hotel, las habitaciones muy ruidosas, las cortinas muy transparentes, las camas muy incomodas, el desayuno horrible, las mesas sucias y pocas medidas de precaución vs covid
O hotel é novo , bem cuidado porém não há frigobar nem cortina blackout. Café da manhã bem simples , pão , geleia, manteiga , vários tipos de frutas cortadas , café , leite e suco .
Localização boa , um quarteirão da av principal
Ziemlich neues Hotel in perfektem Zustand und guter Lage zu Restaurants, Einkaufsmöglichkeiten etc. Freundliches Personal, guter Service, geräumige Zimmer. Sehr sauber.
Dos 5 Hotéis, sendo um deles um Resort na Zona Hoteleira, que ficamos durante nossa estadia no México, esse foi o que mais me agradou. O pessoal tanto da recepção quanto do restaurante são super atenciosos, comprometidos com a satisfação do cliente. Nas informações sobre custo x benefício, nos orientaram de forma que pudéssemos não ter gastos desnecessários. O café da manhã é simples, porém agradável. Bem localizado, fizemos muitas coisas a pé. Super recomendo!
Dulcieny
Stayed 4 nights in Jul 2021
4/10 Poor
Amber
12 May 2021
Disliked: Staff & service, room comfort
Not bad... not great.
Air didn’t work in first room first night. Changed to another. Wifi crapped out second night. That was fixed. Got water takes a massive waste of water to get hot. No mini fridge. Nothing communicated about breakfast or after hours entry. Nice furnishings and looks good on the surface. Beds are the typical Mexican concrete beds (they feel like concrete). It was alright but not looking to go back wifi was horrible and lost $$ working due to poor wifi quality.
Diego at the front desk was absolutely amazing! Check in and concierge all in one! He helped us coordinate a scooter rental, ordered and found us the least expensive taxi to the airport, kept our luggage safe while we waited for our room to be ready, even put our leftover food in the fridge for us. He was amazing!! Gracias Diego!!!!
The staff is phenomenal, friendly, helpful and willing to answer any and all questions about the area, how to get around and such. Located one block off the main road, it was walking distance to many convince stores, restaurants and the supermarket for your pick-up.