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Gaia Hotel Tulum

2.5 star property
Escape to adventure in paradise! Dive into Gran Cenote's crystal-clear waters or relax by our tranquil garden oasis.

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Near the stunning Gran Cenote, Gaia Hotel Tulum offers an unforgettable getaway. Explore the lush garden, take a dip in the outdoor pool, and enjoy cycling and ecotours nearby. With free self parking, bike rentals available on-site, multilingual staff to assist you with tour tickets or local tips.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 Double Bed

In-room safe, free WiFi

Double Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Desk
In-room safe
Daily housekeeping
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Pool View

In-room safe, free WiFi

Standard Pool View

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Budget Room

In-room safe, free WiFi

Budget Room

Highlights

Air conditioning
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • Garden view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

In-room safe, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • Garden view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, 2 Double Beds

In-room safe, free WiFi

Standard Triple Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • Garden view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, Garden View

Balcony

Family Room, 2 Bedrooms, Garden View

Highlights

Yard
Air conditioning
TV
2 bedrooms
Private bathroom
Free bottled water
In-room safe
Daily housekeeping
  • Garden view
  • 15 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds

About the neighborhood

Tulum City Center, a neighborhood in Tulum, is home to Gaia Hotel Tulum. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Temple of Doom and Tulum National Park. Gran Cenote and Playa Paraiso are two other places to visit that come recommended. Be sure not to miss outdoor adventures like ziplining and cave exploring, or hop on a moped rental nearby and take a self-guided tour around the area. Visit our Tulum travel guide
Map
Manzana 33 Lote2 Colonia La Veleta, Tulum, QROO, 77780

What's nearby

  • Tulum Mayan Ruins which includes a ruin
    Tulum Mayan Ruins
    11 min drive - 8.1 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    12 min drive - 8.1 km
  • Holistika Art Walk
    13 min walk - 1.1 km
  • Hospital de Tulum
    17 min walk - 1.5 km
  • Dos Aguas Park
    4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    98 min drive

Restaurants

  • Vaivén
    8 min walk
  • La Taqueria Pinches Tacos Shop
    7 min walk
  • El Aguajito Marisqueria
    11 min walk
  • Italdo Pasteleria
    1 min walk
  • mera
    7 min walk

About this property

Gaia Hotel Tulum

Hotel near Temple of Doom
Located close to Gran Cenote and Playa Paraiso, Gaia Hotel Tulum provides a garden. Adventurous travelers may like the ecotours and cycling at this hotel. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A front-desk safe, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Gaia Hotel Tulum offer thoughtful touches such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Bicycle rentals
  • Ecotours
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

More

  • 2 floors

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 40.00 per stay (for stays between 20 December - 14 January)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 140 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Gaia Tulum Hotel
Gaia Tulum
Gaia Tulum
Gaia Hotel Tulum Hotel
Gaia Hotel Tulum Tulum
Gaia Hotel Tulum Hotel Tulum

Frequently asked questions

Does Gaia Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

Is Gaia Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Gaia Hotel Tulum?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Gaia Hotel Tulum?

Check-out is at noon.

Does Gaia Hotel Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 140 per vehicle applies.

Where is Gaia Hotel Tulum located?

Located in Tulum City Center, this hotel is 2.4 mi (3.9 km) from Temple of Doom and within 6 mi (10 km) of Tulum Mayan Ruins and Tulum National Park. Gran Cenote and Playa Paraiso are also within 6 mi (10 km).

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Reviews

Gaia Hotel Tulum Reviews

7.0

Good

8.2

Cleanliness

6.6

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 47 reviews
Rating 8 - Good. 21 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 3 out of 47 reviews

Reviews

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smidigt byte till Villas Akalan

Vi fick byta boende till Villas Akalan, och vi var nöjda med bytet. Villas Akalan låg nära till sevärdeheter som Maya ruinerna i Tulum och Cenotes. Nära till Tulums centrum och restauranger. Lugnt och fint!
Stayed 5 nights in Dec 2018

4/10 Poor

Maria, Houston

Disliked: Cleanliness, staff & service, room comfort
I would not recommend this hotel. Staff is not friendly, no clean water, it is salty being filtered. No towels in room
Stayed 1 night in Aug 2018

6/10 Okay

Manuel, Mérida, Yucatán

Liked: Cleanliness

Mejorar en la Piscina

Seria bueno que pusieran un apartado en la piscina para niños, de todo lo demás OK
Stayed 1 night in Jul 2018

8/10 Good

Carlos, Mérida Yuc.

Liked: Cleanliness, property conditions & facilities

Hotel muy practico cuando se va de vacaciones

Es un hotel muy practico cuando se pretende ir a pasear o realizar tours. Las habitaciones son pequeñas pero relativamente comodas, ya que practicamente es para llegar a dormir. Muy bonita decoración incluyendo la piscina. En terminos generales este hotel esta muy bien para vacacionistas o personas que esten de paso.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Las habitaciones un poco estrechas, el lugar muy agradable y el personal muy atento y amable.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Deficiente

No tiene servicio extra como un lobby propiamente dicho. Hay un cuarto de palitos y una lona con mesas y sillas. Un refri viejo y una alacena con cadena y candado
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Fantastic staff who are very friendly and helpful. The accommodation was just a bit further from town than a I would have liked which meant we needed a taxi to go out. The rooms were too small for my taste. Pool looked great but it rained a lot of the time so we didn’t manage to use it.
Stayed 4 nights in Jun 2018

8/10 Good

Clemens

Disliked: Staff & service, property conditions & facilities, room comfort
Als Hotel Gaia / Tulum kann man diese Unterkunft nicht bezeichnen, da es 38 See Container 8x 2,75 m aufeinander gestapelt sind ( alles sehr beengt).. Und keinerlei Verpflegung / Frühstück, nicht mal Kaffee gibts . Zu weit ausserhalb des Ortes, 1/2 h laufen bis Busbhf. , 1/4 h laufen bis zur nächsten Tanke. Verkehrsreiche Straße direkt neben der Unterkunft.. aber als aussgleich schöner Garten mit Pool.

2/10 Terrible

daniel rolando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un "Hotel" armable tipo casa rodante, extremadamente pequeño que no puedes ni caminar o poner la maleta; el está sucio y con mal olor, el area donde escurre el agua de la regadera estaba tapado y sucio, no había jabón; también esta muy mal ubicado ya que pasa aún los trailer y autos duro haciendo mucho ruido; en general es muy ruidosos debido a sus paredes de metal o plástico; no lo recomienden jamás y menos si el huésped lleva menores!!! El peor hotel en el que he estado!!

6/10 Okay

Jorge

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
bien, nadamas lo couapmos para dormer, la alberca estaba sucia

8/10 Good

Natalia

Liked: Cleanliness, property conditions & facilities, room comfort

Bueno para el precio

Fui aTulum a una boda en la playa y no quería pagar por quedarme cerca. Este hotel está perfecto para estancias cortas en donde no se buscan lujos. La cama tiene buena tamaño, el baño está completo y chiquito. La alberca está de muy buen tamaño aunque no te invita a pasar el día ahí. No hay servicio de restaurante ni nada que comer. Sólo hay una máquina expendedora de comida chatarra y refrescos. Si lo hubiera sabido pude haber planeado mejor. La zona está bien pero no hay nada cerca.
Stayed 2 nights in Mar 2018

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was Friendly and a Nice Place... Pool was Excellent....
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Su personal y albercauy bien

Buena estancia viaje con la familia en todo momento su personal nos ayudo a buscar buenas opcione para trasladarnos y recomendaciones para la comida
Stayed 4 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Hotel cerca de la zona comercial

Los empleados fueron muy amables de principio a fin, las habitaciones son un poco incómodas pero como íbamos en un viaje rápido nos sirvió muy bien por su buena ubicación con respecto a la zona comercial de Tulum.
Stayed 1 night in Feb 2018

8/10 Good

Miguel angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ninguno

Bueno
Stayed 1 night in Feb 2018

8/10 Good

lorena

Liked: Cleanliness, property conditions & facilities, room comfort

estuvo bien

estuvo bien para lo que necesitamos. Un poco reducido el espacio de la recamara, pero limpio.
Stayed 2 nights in Jan 2018

6/10 Okay

Robert

Disliked: Room comfort

Container Hotel

My wife and I frequent Tulum, every year..and have always rented the same place..and we decided to switch it up a bit this year..and try Giana..we always have to beds..as we enjoy a sound and seperate sleep...the hotels was on the southern out skirts of city...so if your walking..this could be a problem...checkin was fine...the room felt odd"...sort of being in a cabin on a ship....I finally realized this was a " container hotel"..so it was cool..to see such an assembly of 2 floors, and 20 plus units...but lacking outlets...and false ceilings and walls...took a bit to get use to....the pools is awesome for a person who likes to do laps like me...they have a small guest hut...where you have access to a fridge and coffee machine..microwave too....
Stayed 1 night in Jan 2018

6/10 Okay

MARIANA, MEXICO

Liked: Cleanliness, staff & service

HOTEL EN EL CENTRO DE TULUM

HOTEL CENTRICO EN TULUM, MUY BÁSICO PERO IDEAL PARA UNAS CUANTAS NOCHES EN TULUM, BIEN UBICADO Y LAS HABITACIONES CÓMODAS.
Stayed 4 nights in Jan 2018

2/10 Terrible

Wasiq, Nigeria

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Outrageous Price for very mediocre experience

This hotel was a total rip-off. The rooms were tiny, the breakfast was one of the worst I had every seen, and the staff were extremely misinformed about local attractions. The fat fellow who worked the front dest one morning sent us on a 5 km wild goose chase down the wrong end of a busy highway rather than calling for a taxi that would have immediately led us to the Sian Kah Biosphere Reserve. Also for the price we paid for the room, we should have had a five star hotel right next to the beach, instead we got a modular room made of a shipping container with a bed that was not large enough for 2 people. The breakfast consisted of an apple, an orange, and a bun of sweet bread (all self service, they didn't even bother to slice the fruit). The hotel was also in a remote spot on the edge of a busy highway (not the most attractive, interesting, or quiet spot for a beach vacation). Would accept all of these downsides if the price had been about 10% of what I was charged. Overall, this was terrible value for the totally unjustified, extortionate, price charged.
Stayed 2 nights in Dec 2017

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 days over Christmas

This hotel is only a 15 minute walk out of town set back just off the main highway so its in a quieter location than in town. The rooms are clean & all have outside seating on the veranda some overlooking the pool. Staff are very friendly & helpful. The pool is large & gets the sun most of the day. You can also rent bikes too. Breakfast is included also. Would stay here again if I returned to Tulum.
Stayed 3 nights in Dec 2017

8/10 Good

Humberto, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen punto de partida

El hotel resulta muy conveniente para descansa en su alberca después de un día fuera en una de las muchas actividades que se pueden realizar en la zona. Ofrece un café y pan dulce tradicional por la mañana, pero para cualquier comida hay que salir al pueblo de Tulum que está muy cercano.
Stayed 7 nights in Dec 2017

8/10 Good

marimar, mex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

practico y àgil

ÇAgradable sorpresa todo lo que incluyen y aprovechan los espacios la alberca limpísima wifi...muy bien
Stayed 1 night in Nov 2017

8/10 Good

Qy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a budget stay

Quiet and safe area. The room is small but still can fit two large luggages. Bathroom has some sewage smell initially but it will be okay after you tweak the fan. Saw mosquitoes in the room and i had plenty of mosquito bites after a night. Wifi wont work if you have the metal curtain down which is pretty inconvenient as anyone can look into our room. This will be good if youre looking for a budget stay in Tulum.
Stayed 3 nights in Nov 2017

6/10 Okay

Martin

Liked: Cleanliness, staff & service
Disliked: Room comfort

Opción económica, los cuartos son containers

Ideal para ahorrar dinero. Alquilar un auto es esencial para conectar con el centro que esta alejado. La zona de la pileta muy bien. Los cuartos RE pequeños . ATENCIÓN! Los cuartos son containers. La atención del personal muy bien y amables. El descuento que ofrecen en paraíso beach no es tal.
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
uncomfortable according to the Price, very small room and bathroom, no place for luggage
Stayed 2 nights in Aug 2017