Hotel Saint Sernin welcomes visitors to Toulouse City-Centre with amenities like a coffee shop and library. Near Place du Capitole and Capitole de Toulouse, it offers concierge assistance, dry cleaning/laundry, luggage storage, and tour ticket help for convenient exploration.
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Saturday - Sunday (8:00 AM - 8:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 15 per person
Covered self parking fee: EUR 20 per day
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Frequently asked questions
Is Hotel Saint Sernin pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Saint Sernin?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Saint Sernin on 31 May 2026 start from AED 335, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for EUR 20 per day.
What time is check-in at Hotel Saint Sernin?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Hotel Saint Sernin?
Check-out is at 11:00 AM.
Where is Hotel Saint Sernin located?
Located in Toulouse City-Centre, this hotel is steps from Basilica of Saint-Sernin, Carmelite Chapel, and Saint Raymond Museum. Rue d'Alsace-Lorraine and Garonne are also within 5 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Capitole Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel is in a perfect location for Hugo Market and the City Center.. The parking is only by request! Make sure you specify in your reservation. The Metro and bus are very nearby. I don’t recommend having a car, Indigo garage parking is €22 a day. Very quiet neighborhood and you can hear the church bells.
Hotel St. Sernin is a gem. It is located next to St. Sernin church.Beautiful view from our windows. The room is small but worked for us.The staff was wonderful, helpful, friendly, great communications. Parking is available for a fee and you have to make a reservation. Breakfast was good. We love Toulouse.
Jennifer
Stayed 2 nights in Sep 2023
Verified
10/10 Excellent
Matthew
30 November 2023
Lovely hotel with great views of the basilique
Matthew
Stayed 1 night in Nov 2023
Verified
6/10 Okay
Judith
16 June 2025
Disliked: Amenities
Excellent location, but rooms very small and bathroom full of ants.
Struttura comoda per la posizione, vicino alla basilica e praticamente in centro. Reception al primo piano. Abbiamo prenotato una matrimoniale vista basilica con balcone, ma solo all arrivo ci è stato detto che le camere cn balcone sono su disponibilità. Bisognerebbe specificarlo sul sito. Altro neo il bagno, il solo water in un loculo piccolissimo e lavandino e vasca all esterno dietro al letto. Una cosa assurda. Per fortuna l addetto alla reception è stato gentilissimo e ci ha cambiato stanza con un bagno con doccia interna. Ma senza balcone e senza vista basilica. Ma la privacy del bagno non ha prezzo.
Nel complesso hotel buono. Non nuovissimo, camera nella norma , bagno piccolo, cosi come l ascensore.
Tolosa molto carina.
Cours séjour juste après le confinement, l'hôtel venait de réouvrir.
Personnel accueillant et arrangeant, hôtel bien placé, rien de fou mais bon rapport qualité prix
Nous avions réservés une chambre avec une vue magnifique sur l'église saint sernin, que vous pouvez observez allonger depuis votre lit! A 5 min a pied de la place du copilote, tres bien située pour visiter la ville !! Possibilité de reserve une place de parking dans un garage sécurisée!
Beware do not book a standard room. You stepped side ways around bed , rearranged furniture to get bags in - shower had orange scum and mould . Did not look like photo