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Tokyu Stay Shibuya

3.0 star property
Travelers can explore Shinjuku Gyoen National Garden's serene landscapes or dive into Tokyo's electric atmosphere near the iconic Shibuya Crossing

Choose dates to view prices

Tokyu Stay Shibuya offers a refreshing haven near Shibuya Crossing. Guests enjoy city views from the rooftop terrace and free in-room WiFi. The hotel's multilingual staff and convenient luggage storage make it ideal for urban explorers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Standard Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(28 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (2 persons), Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (2 persons), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Family Room (2 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (2 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room (3 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Residential Family Room (3-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 47 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Large Twin Bunk Beds

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Sofa bed - single
  • 47 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds

View all photos for Deluxe Twin Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room (1 Person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room (1person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room (1person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room (Bunk Beds,1 person), Non Smoking

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Renovated in 2023
Blackout drapes/curtains
Private bathroom
  • 47 sq m
  • Sleeps 1
  • 2 Large Twin Bunk Beds

View all photos for Standard Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Double Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room Non-smoking

  • Sleeps 2

View all photos for Superior Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room Non-smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room Non-smoking

  • Sleeps 3

View all photos for Residential Family Room Non-smoking（bunk Bed Up To 6 People）

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking（bunk Bed Up To 6 People）

  • Sleeps 6

View all photos for Residential Family Room Non-smoking

In-room safe, desk, blackout drapes, iron/ironing board

Residential Family Room Non-smoking

  • Sleeps 4

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About the neighborhood

Near a metro station, Tokyu Stay Shibuya is in Shibuya, a neighborhood in Tokyo with good shopping. Notable landmarks in the area include Shibuya Crossing and Tokyo Tower, and travelers wishing to experience a bit of culture can try Mori Art Museum. Check out an event or a game at Tokyo Dome, and consider making time for Shinjuku Gyoen National Garden, a top attraction not to be missed. Visit our Tokyo travel guide
Map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045

What's nearby

  • Shibuya Crossing
    Shibuya Crossing
    10 min walk - 0.9 km
  • Yoyogi Park which includes a garden
    Yoyogi Park
    14 min walk - 1.2 km
  • Love Hotel Hill
    5 min walk - 0.4 km
  • Cerulean Tower
    6 min walk - 0.5 km
  • Shibuya Sky
    12 min walk - 1.0 km

Getting around

  • Shinsen Station
    3 min walk
  • Shibuya Station
    8 min walk
  • Narita Intl. Airport (NRT)
    80 min drive

Restaurants

  • 神泉ホルモン 三百屋
    1 min walk
  • うさぎ
    1 min walk
  • Pizzeria MERI PRINCIPESSA
    1 min walk
  • モスバーガー
    1 min walk
  • カリカリスパイス
    1 min walk

About this property

Tokyu Stay Shibuya

Hotel remodeled in 2023 and located near Shibuya Crossing
Located close to Shibuya Saunas and Mori Art Museum, Tokyu Stay Shibuya provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Breakfast (surcharge), a 24-hour front desk, and multilingual staff
  • An elevator, a front-desk safe, and luggage storage
  • A computer station and a vending machine
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 126 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 0-inch LCD TVs with digital channels
  • Kitchenettes, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Is Tokyu Stay Shibuya pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Tokyu Stay Shibuya?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Tokyu Stay Shibuya?

Check-out is at 11 AM.

Where is Tokyu Stay Shibuya located?

Located in Shibuya, this hotel is within a 15-minute walk of Shibuya Saunas and Shibuya Crossing. Mori Art Museum and Shinjuku Gyoen National Garden are also within 3 mi (5 km). Shinsen Station is only a 3-minute walk and Shibuya Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tokyu Stay Shibuya Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 676 out of 1009 reviews
Rating 8 - Good. 242 out of 1009 reviews
Rating 6 - Okay. 64 out of 1009 reviews
Rating 4 - Poor. 20 out of 1009 reviews
Rating 2 - Terrible. 7 out of 1009 reviews

Reviews

10/10 Excellent

Anne-Helene

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, central location, common meeting area in lobby, laundry in room
Stayed 3 nights in Oct 2025

8/10 Good

Le

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Hotel location is excellent - 10mins from Shibuya station, along a cute but quiet lane with lots of nice restaurants and a few bars. Friendly staff, decent value, good showers & relatively OK sized rooms for Tokyo.
Stayed 4 nights in Jan 2026

10/10 Excellent

Carey

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, excellent location, lovely room.
Stayed 4 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were wonderful! The location brings you to a more intimate part of Shibuya with lovely small wine bars and restaurants at your door step. Highly recommend!!
Stayed 4 nights in Jan 2026

10/10 Excellent

Taze

Liked: Cleanliness, amenities, property conditions & facilities
Great room right in the heart of Shibuya. Within walking distance of Shibuya train station, a bunch of awesome stores, and delicious restaurants! The coffee severed in the morning is also good!
Stayed 4 nights in Jan 2026

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was super clean and it was a convenient location to all the shopping in Shibuya and Shibuya train station.
Stayed 4 nights in Dec 2025

10/10 Excellent

Aditi

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend this hotel for its generously sized rooms (especially compared to others in the area), excellent location, and both in-house and nearby amenities. The staff truly went above and beyond to help, making the stay super smooth. A solid 10/10 for convenience.
Stayed 3 nights in Jan 2026

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, amenities
Location , amazing staff & clean
Stayed 5 nights in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
We only stayed here for one night but fojnd it a very clean and pleasant hotel to stay in.
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, comfortable room, very clean and loved having washer/dryer in room. Staff super friendly! Might be my favorite hotel out of the 5 hotels we stayed at during our stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Sharath

Liked: Cleanliness, staff & service, amenities
Pretty good location and good sized rooms
Stayed 5 nights in Nov 2025

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Great quiet location a short walk from the madness. Helpful service. Lots of cool restaurants nearby. Perfect stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location but the staff was the best. Will consider staying here again
Stayed 6 nights in Aug 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay at this hotel again. Rooms were comfortable and walking distance to multiple restaurants.
Stayed 2 nights in Oct 2025

8/10 Good

Ana

Liked: Staff & service, amenities, property conditions & facilities
It is in a great location and staff was friendly. The coffee is excellent. The rooms were fine with the exception of the bed covers. One of the covers had stains and did not smell good. Other than that, the room had everything we needed.
Stayed 8 nights in Jan 2026

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The rooms were clean and comfortable. Loved the washer/dryer and small kitchenette in the room.
Stayed 3 nights in Oct 2025

8/10 Good

MALKIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Janne B

Liked: Cleanliness, staff & service, amenities
Nice room with good amenities. Convenient location.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice the staff was also nice and kind !
Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and make checking in a breeze. Will definitely consider this hotel when visiting Tokyo again.
Stayed 6 nights in Sep 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect location away from the craziness of shibuya but easily walkable.
Stayed 4 nights in Oct 2025

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service
Staff are nice, friendly and helpful
Stayed 7 nights in Oct 2025

10/10 Excellent

HELEN WAI KING

Liked: Cleanliness, amenities, property conditions & facilities
Just Checked out from our stay and now heading to next destination. Cannot fault this place and lived up my expectations. The room was big enough for a 3 night stay and had also a washing machine/sink area which was handy and the amenities and hairdryer was great. The cleaning service is only every 7days but towels and rubbish collection is whenever day you require when you put the sign on the door. Receptionist was really friendly and extremely helpful especially when i enquiried about luggage forwarding to my next hotel. Location is perfect. Familymart and supermarkets on the doorstep. Its close enough to the shopping action/Shibuya station (15mins walk) Will definitely recommend and stay here again on my next trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great sized room for 3 full size luggage and 2 persons. Great staff, very helpful. They can assist with luggage forwarding if required. Easy to get to the subway, nearby to lots of Family Marts / 7/11 and restaurants. Had a wonderful stay. Would recommend to anyone else.
Stayed 7 nights in Nov 2025