Find Resorts & Hotels with Spas in Tokyo

"Terrible value for money. Apart from the excellent location there's no real reason to stay here. It is definitely not at 5 star standard. The rooms are dated and lacking modern amenities and the wardrobe space is tiny. Staff were inconsistent with no welcome on arrival. The breakfast booking was a complete fiasco with waits of over 30mins even when booking. Many of the vegetarian breakfast items were not as the contained fish or meat. The business lounge was closed for maintenance and there was no way to print important documents...after waiting for 30mins. The airport shuttle to Haneda has been suspended. The VIP drinks were limited and probably cost no more than 800 yen. "

"Excellent hotel for family stay"

"Very nice hotel and very convenient to the airport. Will stay there again next time "

"The hotel looks lovely from the outside and lobby but the rooms feel very stuffy and the bathroom didn’t feel clean. Staff did not communicate well in English and the breakfast was the same every day and not very good. I felt for the cost we paid wasn’t really worth it. We spent 5 nights with another couple and tbey felt the same as we did. The location is very central to the shops and restaurants. The Lobby bar was also very nice with good service. "

"Clean room great bakery and restaurant and bar. Friendly helpful staff. "

"Friendly staff & great location."

"Convenient location but it is in a office district."

"Very nice hotel and breakfast was good."

"We had an amazing experience here. The view from our room was just amazing and the friendly staff willing to assist. Easy walk to the station. Room was as described, and clean. No issues, highly recommended. "