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"The room was clean. Staff were responsive although they need more training. The breakfast was redundant and not that great. Thankfully I could ask for fried eggs and that was helpful. Everyone was nice but it was moderate attentiveness to service delivery. I just think if the staff was trained on better customer service, the hotel could be awesome. But you pay for what you get. "

"We arrived early from our cruise. We got checked in before 10 A.M. no problem. We were just looking at storing our luggage but there was a room available and at no extra charge. The room was great and the staff at the pool area were very attentive. The breakfast buffet was unbelievable with so many choices which came with the room. We also had lunch there and the prices were very reasonable and the food was delicious. We would certainly recommend the Riu Plaza to others looking for a place to stay."

"Parfait ! Bon déjeuner, très beau site, navette pour l'aéroport"

"Las habitaciones son grandes y el hotel bien ubicado"

"Super lugar, buen precio y muchas facilidades en los alrededores"

"The air conditioner not working properly "

"We had so much fun at the Paitilla Inn in the middle of Panama City. Our room had a great view. It was clean. Our free breakfast was delicious with fresh fruit, Panamanian Coffee, fruit breads and huevos any way you want them. We enjoyed the bar and alitas several evenings. The staff was very helpful and helped us with Ubers and taxis. We’ll be back."

"The hotel does not have a sign so a phone call was required to find it, but it is a real treat once you step inside! I was welcomed in my language with a cold bottle of water, they invited me to sit while someone took my luggage upstairs and turned on the air conditioner, and they have maps showing restaurants and other sites in the immediate vicinity. The hotel seems like it would be a great option for couples, walking within a few blocks of the hotel felt safe and comfortable even after sunset, and they have a beautiful sitting area behind the front gate for relaxing with conversation. The wifi was fast and reliable, and the room air conditioning was very effective. I took advantage of the airport shuttle at the conclusion of my stay and the driver was kind and professional. Note that you will need to identify your airline, as the airport has two different terminals. You need to go up a few steps to get into the hotel and at least three rooms are on a second floor, so this boutique hotel is not for people who are mobility impaired. Additionally, one of the rooms has a bathroom outside the room so you'll need to get dressed and bring keys with you to use it if you are in the blue room. If I return to Panama, I will most likely stay at this hotel again! I liked it that much!"

"This is a lovely hotel surrounded by nature and well located at the Pacific entrance of the Panama Canal. You can see the vessels in and out very close. Rooms are nice and spacious, breakfast is good. There is a TGI Fridays in the premises. Great experience."