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Hotel Casa Cielo

Property class: 3.5

Choose dates to view prices

Consider a stay at Hotel Casa Cielo and take advantage of free continental breakfast, a rooftop terrace, and dry cleaning/laundry services. Treat yourself to a sports massage or other spa services. The on-site family restaurant, AROMA, features pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a hot tub.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
The current price is AED 367
AED 443 total
includes taxes & fees
24 Aug - 25 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Room, 1 Bedroom, Non Smoking, Garden View

A stack of rolled blue towels on a wooden chair.

Economy Room, 1 Bedroom, Non Smoking, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Comfort Double Room, Non Smoking, Partial Ocean View

A bedroom with a wooden headboard, a bed with a white bedspread, two bedside tables, and a nightstand with a vase.

Comfort Double Room, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Non Smoking, Ocean View

A hotel room with two beds, a wooden headboard, a large window with sheer curtains, and a view of the outdoors.

Superior Double Room, Non Smoking, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking, Ocean View

A neatly made bed with white linens and rolled towels, a wooden headboard, and a bedside table with a lamp and a small plant.

Deluxe Double Room, Non Smoking, Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in El Cuyo, Hotel Casa Cielo is near the beach. El Cuyo Lighthouse and Holbox Church are local landmarks, and the area's natural beauty can be seen at Ría Lagartos Biosphere Reserve and El Cuyo Beach. Snorkeling, motor boating, and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tizimín travel guide
Map
calle 15 lote 190 entre calles 12 y 14, El Cuyo, YUC, 97707

What's nearby

  • A beach with pink sand and a clear blue sky.
    Ría Lagartos Biosphere Reserve
    1 min walk - 0.0 km
  • El Cuyo Beach
    1 min walk - 0.1 km
  • El Cuyo Lighthouse
    3 min walk - 0.3 km
  • Del Cuyo Catholic Church
    3 min walk - 0.3 km
  • Cocal Beach
    17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN)
    168 min drive

Restaurants

  • Naia Cafe
    2 min walk
  • Casa Mangle
    5 min walk
  • Laguna Cafe Restaurante
    1 min walk
  • Hotelito El Cuyo
    6 min walk
  • Piccola Italia Restaurante & Café
    5 min walk

About this property

Hotel Casa Cielo

  • Property highlights
  • Take advantage of free continental breakfast, a rooftop terrace, and dry cleaning/laundry services at Hotel Casa Cielo. Treat yourself to a sports massage or other spa services. The on-site family restaurant, AROMA, features pool views. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Evening entertainment, books, and a TV in the lobby
    • Beach towels, wedding services, and coffee/tea in the lobby
  • Room features
  • All guestrooms at Hotel Casa Cielo include thoughtful touches such as premium bedding and furnished balconies, in addition to amenities like free WiFi and air conditioning.
  • Extra amenities include:
    • Select Comfort beds and down comforters
    • Rainfall showers and shampoo
    • Wardrobes/closets, ceiling fans, and daily housekeeping

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  • Pool
  • Spa
  • Free WiFi
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8.4 out of 10, Very Good, 102 reviews
The price is AED 258
AED 312 total
includes taxes & fees
24 Aug - 25 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • AROMA

Things to do

  • Books
  • Evening entertainment
  • Hot tub
  • Kayaking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Casa Cielo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa Cielo?

As of 20 August 2026, prices found for a 1-night stay for 2 adults at Hotel Casa Cielo on 24 August 2026 start from AED 367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa Cielo pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Casa Cielo?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Casa Cielo?

Check-out is at noon.

Where is Hotel Casa Cielo located?

Situated near the beach, this hotel is steps from Ría Lagartos Biosphere Reserve, El Cuyo Beach, and Del Cuyo Catholic Church. El Cuyo Lighthouse and El Cuyo Viewpoint are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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