Find Hotels with Hot Tubs in Thorold

"I paid extra for a room on the upper level. When we checked in, they said they were fully booked and put us on the ground floor beside the elevator. We asked for a room at a higher level and they placed us on the 3rd floor also beside the elevator. Because I originally paid extra, they gave me complimentary parking. The problem with the room was the water - there was only 2 temperatures. It was either ice cold or scalding hot no matter how I turned the temperature. When I told the front desk, she didn't offer any compensation or discounts, but just nodded and said she will send someone up, which did not make a difference because we only had a 1 night stay. We stayed at this hotel last year and based on our experience this year, it was definitely a lot less enjoyable. I don't intend to stay here again. "

"Overnight parking provided, clean room. Experienced elevator difficulties for over half an hour which restricted us from leaving the property"

"Beautiful & friendly staffs"

"Room was clean , elevator was broken , hallways could really use some help carpet is in terrible shape "

"Hotel is older but it’s clean which is most important to me. Parking can be difficult if it’s fully booked but they tend to manage that well. There is no mini fridge but just come prepared if you need to with a cooler and make use of the ice machines. "

"Very good "

"The hotel was great. Staff was very friendly. Rooms were clean. Onsite restaurant was very convenient. Only disappointing thing was the pool. Advertised as heated but it wasn’t."

"We looked at several properties in the surrounding area and this hotel by far has the best views of the falls and is the closest to the horseshoe falls area specific attractions. Definitely spend the extra money for a “Superior” room to stay in one of the upper levels. The view is *chef’s kiss*!! We easily enjoyed the falls light show every night and had we been there during peak times we would have had front row views for the fireworks as well. The falls incline to the table rock center is just a 5 minute walk away. If staying before April 30th the Wonder Park Pass is a steal to get and saves you 50% off the included attractions. The beds and pillows were extremely comfortable; my husband loved the rainfall shower head. The front desk staff were amazing, shout out to Sarah who helped us at check in and our second day with local restaurant and sightseeing recommendations to help avoid tourist traps and get the most of our stay; when checking out Georgette was all smiles and made sure my husband got his Marriott points for our stay. The only negative was our last two days of our stay there was a dance competition at the hotel and parking went from easy to non existent, getting up & down the elevators became a chore to fit everyone and waited several times for space to even enter one, and the pool was overrun. There should be a booking warning to unsuspecting travelers when they have large events booked like that. We would have come earlier and left earlier had we known."

"Great stay! Very friendly staff and super helpful. Room clean, neat and functional layout. "