"My expectations were exceeded! The staff is incredibly attentive, helpful, and friendly. We had the private pool suite room and it was gorgeous, cleaned twice a day.
The shared pool, spa area, entire hotel is stunning. There are two restaurants that has great Thai food and then a menu with everything. Breakfast is included and is very good. They also have a happy hour twice a day, Big and Jo were our servers most of the nights and were excellent - we appreciated them a lot!
We did one of the hikes through the hotel to Black Rock and had an amazing time, and the spa did a phenomenal job as well - definitely utilize their activities.
The beach is better for walking along than staying on - the beach locations on the other side of Phuket you can relax on, but none of the hotels are beach front and they didn’t seem super spectacular when we visited. Old town (I’d skip it), Patong, Kata beach, Big Buddha, and the temple (skip if you’re seeing Bangkok temples), etc. are about a 45-1 hour drive due to traffic, but the other luxury hotels I looked at in comparison to here was the same scenario. I did a lot of research trying to find the correct report/ location and think this hotel was perfect. Will definitely be recommending to anyone! "