Chalets in Tecate Municipality

"The air conditioning didn’t work properly. Even though a technician came to look at it the temperature never cooled more than 24 °C. The hair dry was also broken. "

"Buena locacion"

"10/10 hotel experience. The facilities were in excellent condition, and the rooms were clean, spacious, and very comfortable. The staff and customer service were definitely the best part of the stay. Everyone was incredibly kind and attentive. I would come back a thousand times over."

"¡Cinco estrellas! Todos de los trabajadores son útiles (Carolina, Valeria, etc.). ¡Gracias!"

"Clean room. A tad disorganized at front desk and breakfast didn't open until 7:20 and was very cold."

"It’s the only hotel that you can drink the water from the tap in your room. It has a very nice pool and Jacuzzi. They keep the Jacuzzi nice and hot. Also they will bring your drinks to your Jacuzzi or pool experience."

"This hotel is rude, they don't respond to your messages at all. I accidentally booked in Tijuana instead of Otay Mesa and they wouldn't help me at all. The Otay Mesa Hilton called them to see if they'd do a refund for me and nope, against their policy. Don't stay here and furthermore make sure you're not trying to book in US and it shows you this location which is inside Mexico! "

"The design of the rooms is superficially and aesthetically great. However, it's not really that functional at all. There's essential no soundproofing at all (could hear the people in the next room engaging in activities that shall remain unnamed and could hear the other room's morning conversations clearly). There's also a window with no curtains where the sun hits directly in the early morning. But the worst part was all of the smoke that came in constantly into the room throughout the entire day from the restaurant smokers right behind the building. We could SEE the smoke at night by the light and the smell was very strong. The smokers are turned off at night (I think), but otherwise, it's a health hazard that could turn badly quickly. We didn't report this because we hardly saw staff at the reception and it was a quick stay. The smoke smell didn't get really bad until our last day/night there. Regardless, the staff throughout the property don't make you feel welcome whatsoever. They seem to not want to work there at all. The rooms aren't accessibility-friendly for people who can't use stairs and even for people who can use stairs, there are no railings on it (another potential hazard at a place where the main attraction is a winery, mind you). "

"What a beautiful amazing spot to stay in The Valley! We can’t wait to go back 😊"